# Conversational Experience Designer

Conversational Experience Designer Summary Designs, develops, and continuously improves natural, intuitive, and effective interactions between users and AI-powered virtual agents. The Conversational Experience Designer is responsible for understanding user needs, business objectives, and communication patterns to create engaging conversational journeys that deliver meaningful outcomes. This role develops dialog structures, conversation flows, prompts, intents, personas, and escalation paths while ensuring interactions align with brand standards and user experience best practices. The designer analyzes conversation analytics, user feedback, and behavioral data to identify optimization opportunities, improve containment rates, and increase customer satisfaction. They collaborate closely with business stakeholders, AI developers, and subject matter experts to ensure the virtual agent provides accurate, relevant, and human-centered experiences across multiple channels. Essential Functions · Design end-to-end conversational experiences for AI virtual agents and chatbots. · Define virtual agent personalities, tone, voice, and communication standards. · Create user journeys, conversation

- **Id**: 3768014
- **Url**: <https://alion.io/job/radius-global-solutions-conversational-experience-designer>
- **Role**: Design
- **Role family**: Design
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Hiring countries total**: 0
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-04T20:44:24Z
- **Employer posted date**: 2026-11-04
- **Last verified at**: 2026-11-09T08:10:40Z
- **Board verified**: yes
- **Days open**: 4
- **Description format**: text
- **Description chars**: 4087
- **Description truncated**: no
- **Benefits**: Home office
- **Relocation offered**: no
- **Industries**: Business Process Outsourcing (BPO), Call Center Services

## Company

- **Id**: 2337168
- **Name**: Radius Global Solutions
- **Domain**: radiusgs.com
- **Url**: <https://alion.io/company/radiusgs>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: ADP

## Salary

- **Min**: 75000
- **Max**: 95000
- **Currency**: USD
- **Period**: year
- **Usd annual**: 95000

## Technologies

- **Microsoft Office** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 4

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: yes

## Lifecycle

- Event: open; At: 2026-11-04T20:44:24Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 4
- **Expected fill days**: 28
- **Reasons**: conf:3, win:early
- **Computed at**: 2026-11-09T06:03:00Z

## Pay

- **Stated usd annual**: 95000
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.