{"id":1147148,"url":"https://alion.io/job/radius-inbound-sales-advisor-telematics-3","title":"Inbound Sales Advisor - Telematics","company":{"id":4180,"name":"Radius","domain":"radiuslimited.com","url":"https://alion.io/company/radiuslimited","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Crewe, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":66000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":115},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-21T10:41:03Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-18T14:27:47Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"For 35 years, we have been helping companies grow. It is a path that we know well. When Radius started its business in 1990, it was running a successful fuel SME in the North West of England. Today, we are a global business services company operating in 19 countries on five continents.\nOur mission is to help businesses of all sizes adapt to market changes and take advantage of the opportunities that come with them.\nWe differentiate ourselves by our ability to provide SMBs with fleet and connectivity products and services in a single solution, as well as customised solutions for enterprise-level businesses.\n We're looking for a motivated and customer-focused Inbound Sales Advisor to join our growing team in Crewe, United Kingdom. In this role, you will be the first point of contact for customers making inbound enquiries, providing a professional and consultative experience while identifying their needs and connecting them with the most appropriate products, services, or specialist teams across the business.\nSuccess in this role comes from building trust with customers, delivering excellent service, and generating high-quality referrals into other areas of the organisation. You will play a key role in supporting business growth by creating opportunities for our specialist sales teams and ensuring every customer receives the right solution for their needs.\nKey Responsibilities\nRespond promptly to inbound customer enquiries via phone, email, and digital channels, providing a professional and positive customer experience.\nEngage customers in meaningful conversations to understand their needs, circumstances, and objectives.\nIdentify opportunities to refer customers to other products, services, or specialist departments across the business.\nGenerate high-quality referrals that support business growth and contribute to overall commercial targets.\nEducate customers on available solutions and explain the benefits of relevant services in a clear and engaging manner.\nBuild rapport and maintain strong customer relationships to encourage repeat engagement and positive customer outcomes.\nMaintain accurate and detailed records of all customer interactions, referrals, and outcomes within the CRM system.\nWork closely with internal teams to ensure a seamless customer journey from initial enquiry through to referral and handover.\nMeet and exceed referral, activity, and customer service targets and key performance indicators (KPIs).\nStay up to date with products, services, processes, and industry developments to confidently support customers and identify referral opportunities.\n Qualifications\n2-3 years' experience in a customer service, inbound sales, contact centre, or customer-facing advisory role.\nProven ability to identify customer needs and generate referrals, sales opportunities, or commercial outcomes.\nStrong communication and interpersonal skills with the ability to build rapport quickly and effectively.\nExperience using CRM systems and customer management tools.\nExcellent listening and questioning skills with a consultative and customer-focused approach.\nStrong organisational and time management skills, with the ability to manage multiple enquiries effectively.\nConfidence handling customer objections and finding appropriate solutions.\nAbility to work independently and collaboratively within a team environment.\nResults-driven mindset with a focus on achieving referral, customer satisfaction, and performance targets.\nRelevant customer service, sales, or industry-related qualifications are desirable but not essential.\nWhat Success Looks Like\nDelivering exceptional customer experiences on every interaction.\nConsistently achieving referral and quality targets.\nBuilding strong relationships with customers and colleagues.\nIdentifying opportunities that help customers access the most suitable services across the business.\nContributing positively to team performance and overall business growth.\nIf you feel we are a good match for each other, you can apply online now!\nIf you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via \nRadius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.\nWe are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.\nWe reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.\nDiversity, Equality & Inclusion at Radius\nOur global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.\nWe also offer:\nGlobal Female Health Policy & Female Health Champions\nPregnancy Loss and Fertility Treatment Policies\nEndometriosis Friendly Employer (UK)\nWomen-focused gym & female health events\nMental Health First Aiders\nDisability Confident Committed Employer (Level 1)\nRace at Work Charter signatory\nProud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025\nCommunity network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.\nGive as you earn scheme (payroll giving) and match funding\nNext Steps\nIf you feel we are a good match for each other, you can apply online now!\nIf you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly.\nRadius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.\nWe are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.\nWe reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.\nNote to recruitment agencies:\nWe do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.\nPSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.","description_format":"text","description_chars":6614,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Cards & Card Issuing","Leasing, Auto & Equipment Finance","Insurance Brokers & Agencies"],"lifecycle":[{"event":"open","at":"2026-09-23T15:47:59Z"}],"visa":[],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.619,"p_room":0.55,"age_days":25,"expected_fill_days":24,"reasons":["conf:1","win:tail","comp:junior"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/radius-inbound-sales-advisor-telematics-3","json_url":"https://alion.io/job/radius-inbound-sales-advisor-telematics-3.json","meta":{"generated_at":"2026-10-18T16:26:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22163,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4180},"rest":"https://alion.io/mcp/rest/get_company?id=4180"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fradius-inbound-sales-advisor-telematics-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fradius-inbound-sales-advisor-telematics-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fradius-inbound-sales-advisor-telematics-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/radius-inbound-sales-advisor-telematics-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fradius-inbound-sales-advisor-telematics-3"}]}