{"id":4173064,"url":"https://alion.io/job/radius-managed-it-services-field-engineer-2","title":"Managed IT Services Field Engineer","company":{"id":4180,"name":"Radius","domain":"radiuslimited.com","url":"https://alion.io/company/radiuslimited","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Belfast, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":29000,"max":35000,"currency":"GBP","period":"year","gross":null,"usd_annual":46494},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Service Desk","optional":false},{"name":"Windows","optional":false},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-11-12T13:58:36Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T15:17:56Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At Radius, we’ve been helping businesses grow for over 35 years. From our origins as a fuel card provider in North West England, we’ve evolved into a global business services provider operating in 19 countries across five continents. Our mission is to help companies of all sizes adapt to change and seize new opportunities.\nWe’re proud to offer a one-stop solution for fleet and connectivity services, tailored to meet the needs of both SMEs and enterprise-level organisations.\n We are looking for a proactive IT Support Engineer with experience in site auditing to assess, document, and optimize IT infrastructure across our customer base. This role involves a combination of onsite IT support, hardware/software troubleshooting, and site audits to ensure all systems comply with organizational standards and best practices.\n Requirements:\nDegree educated with a minimum 2:1 (Upper Second Class Honours).\n5+ years of experience in IT support, service desk, or field support engineering\nStrong knowledge of Windows OS, Office 365, Active Directory, and networking fundamentals\nExperience with onsite IT setup, troubleshooting, and hardware installation\nAbility to work independently while managing multiple audit and support tasks\nExcellent documentation and communication skills\nWillingness to travel to different sites (valid driver's license required)\nDesirable Skills (Not Mandatory):\nFamiliarity with IT asset management tools\nDegree or diploma in IT, Computer Science, or related field (or equivalent experience)\nBasic knowledge of network diagrams, patch panels, and structured cabling standards\nCertifications: CompTIA A+, Microsoft Modern Desktop Admin, ITIL Foundation, CCNA (plus)\nPhysical Requirements:\nAbility to lift IT hardware (e.g. PCs, monitors, routers)\nComfortable working in network/server rooms and running cable assessments\nWork Environment:\nCombination of office work and on-site inspections (branches, warehouses, etc.)\nOccasionally working after-hours during upgrades or audit tasks\n Your impact on Radius will be rewarded with the opportunity to develop and progress your career in many directions.\nYou’ll also have access to our competitive reward and benefits package, which includes:\nPension\nLife assurance\nEmployee fuel card scheme\nEmployee assistance programme\nWellness and healthcare assistance via ‘Help@Hand’ by Unum\n‘Cycle to work’ scheme\nAnd of course, you will be part of a modern purpose-built space in Belfast that will provide you with an outstanding working environment!\nDiversity, Equality & Inclusion at Radius\nOur global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.\nWe also offer:\nGlobal Female Health Policy & Female Health Champions\nPregnancy Loss and Fertility Treatment Policies\nEndometriosis Friendly Employer (UK)\nWomen-focused gym & female health events\nMental Health First Aiders\nDisability Confident Committed Employer (Level 2)\nRace at Work Charter signatory\nProud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025\nCommunity network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.\nGive as you earn scheme (payroll giving) and match funding\nNext Steps\nIf you feel we are a good match for each other, you can apply online now!\nIf you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly.\nRadius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.\nWe are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.\nWe reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.\nNote to recruitment agencies:\nWe do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.\nPSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.","description_format":"text","description_chars":4392,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Cards & Card Issuing","Leasing, Auto & Equipment Finance","Insurance Brokers & Agencies"],"lifecycle":[{"event":"open","at":"2026-11-12T15:17:56Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:1","win:early"],"computed_at":"2026-11-12T16:53:17Z"},"pay":{"stated_usd_annual":46494,"is_top_pay":false},"html_url":"https://alion.io/job/radius-managed-it-services-field-engineer-2","json_url":"https://alion.io/job/radius-managed-it-services-field-engineer-2.json","meta":{"generated_at":"2026-11-12T16:53:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35410,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4180},"rest":"https://alion.io/mcp/rest/get_company?id=4180"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fradius-managed-it-services-field-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fradius-managed-it-services-field-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fradius-managed-it-services-field-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/radius-managed-it-services-field-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fradius-managed-it-services-field-engineer-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4173064}},{"tool":"search_jobs","arguments":{"company":"radiuslimited.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4173064},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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