# IT Support Officer

On-site support for users, hardware/software issues Location: Mehran Plant Key Responsibilities On-Site Technical Support Field Equipment Deployment & Maintenance Site Readiness & Projects Support Incident & Service Request Management Inventory & Asset Management Security & Compliance Support Required Skills & Qualifications: Bachelor’s degree in IT, Computer Science, or related field. 2 years of experience in field support or IT operations. Strong knowledge of desktop support, basic networking, and hardware troubleshooting. Understanding of Microsoft Windows OS, Office applications, and Microsoft 365 basics. Ability to travel frequently between sites. Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey. Relocation Available: No

- **Id**: 3916836
- **Url**: <https://alion.io/job/rafhanmaize-it-support-officer>
- **Role**: Support
- **Role family**: Support
- **Seniority**: junior
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Pakistan
- **Countries**: PK
- **Hiring countries total**: 0
- **Experience years min**: 2
- **Visa sponsorship**: no
- **Relocation package**: yes
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-06-16T00:00:00Z
- **Employer posted date**: 2026-06-16
- **Last verified at**: 2026-11-09T04:12:33Z
- **Board verified**: yes
- **Days open**: 146
- **Description format**: text
- **Description chars**: 1118
- **Description truncated**: no
- **Relocation offered**: yes

## Company

- **Id**: 4522643
- **Name**: Rafhan Maize
- **Domain**: rafhanmaize.com
- **Url**: <https://alion.io/company/rafhanmaize>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

## Technologies

- **Windows** — Optional: no

## Trust

- **Level**: stale
- **Repost count**: 0
- **Flags**: stale
- **Days open**: 145

## Requirements

- **Experience years min**: 2
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Lifecycle

- Event: open; At: 2026-11-07T13:02:10Z

## Liveness

- **Score**: 5
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.187
- **P room**: 0.28
- **Age days**: 145
- **Expected fill days**: 22
- **Reasons**: conf:11, win:tail, crowd:junior
- **Computed at**: 2026-11-08T05:47:12Z

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.