{"id":2426377,"url":"https://alion.io/job/rag-bone-operations-supervisor-rag-bone","title":"Operations Supervisor - Rag & Bone","company":{"id":1925250,"name":"Rag Bone","domain":"rag-bone.com","url":"https://alion.io/company/rag-bone","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":72000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":92},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T08:00:40Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-13T22:05:28Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Overview\nThe Operations Supervisor role is essential to the functionality and efficiency of the store. Their core purpose is to maintain the store operations in order to facilitate a seamless customer experience. This individual is responsible for supporting company and management initiatives/direction while ensuing adherence to the policies and procedures as outlined by the organization. Operations Supervisors are scheduled to a flex schedule and hours are given based on the needs of the business.\nCore Competencies\nPersonal and Interpersonal Skills\nAuthentic\nCompassion and Understanding Others\nComposure\nCustomer Focus\nEthics and Values\nIntegrity and Trust\nInterpersonal Savvy\nListening\nMotivating Others\nPeer Relationships\nRelationship with Mentor/Manager\nSelf-Knowledge\nStrategic Skills\nBusiness Acumen\nDecision Quality\nFunctional/Technical Skills\nSolution Oriented Operating Skills\nDelegation\nPlanning\nProcess Management\nTime Management Energy and Drive\nDrive for Results\nKey Roles and Responsibilities\nMaintain Operational Excellence \nPolicy and Procedure (P & P)\no Ensure store adherence to company P & P\no Maintain a high level of knowledge and understanding of all P & P\nInventory Management\no Supervise the receiving/transfer/rtv processes\no Ensure maximization of storage and capacity in all product/supply categories\no Partner with store management team to facilitate the bi-annual inventory take process\no Execute corporately directed cycle counts\no Actively manage inventory discrepancies\no Contribute to the achievement of low inventory shrink by ensuring consistent execution at all inventory touch points (receiving/transfers/rtv/sales)\nMaintenance\no Ensure all company assets are well represented and are maintained in accordance with brand standards\no Ensure timely and consistent communication and follow up for all store maintenance issues\nCommunications\no Responsible for disseminating corporate communication to the store team\no Communicate operational initiatives and procedures to store team\nIT Systems\no Serve as store expert in core operational systems\no Educate store staff on POS and core operational systems\no Troubleshoot technology issues in partnership with corporate IT team.\nLeadership\nGenerate and execute on new ideas to set our brand apart and ensure we operate at best in class status\nLead store team to flawlessly execute company operations\nModel behavior which exhibits rag and bone’s core values\nAppropriately manage conflict\nProvide training and direction to direct reports, peers, and management\nCustomer/Brand Experience\nPartner with store management to ensure positive brand representation as portrayed through product, store maintenance, and customer service\nSupport a best in class level of customer service through extensive product knowledge and operational ownership • Partner with store management to resolve customer service issues\nManage customer repairs, dry-cleaning, and alterations programs\nMaintain a one company/one experience perspective in all customer service interactions\nUnderstand and exemplify the rag and bone brand philosophy and lifestyle\nEmulate the brand aesthetic and embody and strong sense of fashion\nMaintain a one company/one experience perspective in all customer service interactions\nPersonal Excellence\nConsistently act within the core values of rag and bone\nAppropriately manage conflict with all members of the team and take ownership of your contribution to the overall team\nContribute to a positive, fun, professional, productive, and team oriented store atmosphere\nIdentify opportunities to support the team in delivering best in class customer service\nAbility to receive feedback from management and peers\nExperience\n2-4 years of retail experience in an operations or management role.\nAbility to lift at least 30lbs, carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach, and bend.\n• Availability to work per the needs of the 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now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":16,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-10-14T01:22:44Z"},"pay":null,"html_url":"https://alion.io/job/rag-bone-operations-supervisor-rag-bone","json_url":"https://alion.io/job/rag-bone-operations-supervisor-rag-bone.json","meta":{"generated_at":"2026-10-14T01:22:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per 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