{"id":466769,"url":"https://alion.io/job/rainforest-payments-site-reliability-engineer","title":"Site Reliability Engineer","company":{"id":179595,"name":"Rainforest Payments","domain":"rainforestpay.com","url":"https://alion.io/company/rainforest-3","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-25T05:49:26Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":85000,"max_usd":170000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":664},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon ECS","optional":false},{"name":"Amazon EKS","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"CloudFormation","optional":false},{"name":"GCP","optional":false},{"name":"GitHub Actions","optional":false},{"name":"GitLab","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"New Relic","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"OpenTofu","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Ruby","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Terraform","optional":false},{"name":"Terragrunt","optional":false},{"name":"Amazon Aurora","optional":true},{"name":"PostgreSQL","optional":true}],"status":"live","first_seen_at":"2026-02-17T13:31:23Z","employer_posted_date":"2026-02-17","last_verified_at":"2026-10-25T19:21:26Z","board_verified":true,"closed_at":null,"days_open":250,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":249},"description":"Who is Rainforest?\nRainforest is an early stage payments-as-a-service startup that has developed a solution that makes monetizing payments for vertically focused software platforms fair and simple.\nWe focus on small-to-mid sized platforms that want to add value to their small business customers through embedded payments - and want to do so without adding operational or regulatory burdens or costs.\nLed by a successful repeat fintech founder with deep knowledge of the industry, and with venture backing from a Top 10 VC firm, Rainforest is well positioned to make an impact in the payments-as-a-service space, and we're looking for new team members who want to be a part of this journey!\nWho we’re looking for\nWe’re looking for a proactive, hands-on Site Reliability Engineer who thrives in building and scaling cloud infrastructure in fast-moving startup environments. You’re someone who enjoys owning systems end-to-end - from infrastructure design to production reliability - and partnering closely with engineers to ship secure, scalable payment platforms. You bring a strong technical foundation, a problem-solving mindset, and a passion for automation, performance, and continuous improvement. If you’re excited about making a real impact in fintech, and helping shape SRE practices as the company grows, you’ll feel right at home at Rainforest.\nWhat are some of the high-impact opportunities you’ll tackle?\nOwning and scaling Rainforest’s Amazon Web Services (AWS)-based cloud infrastructure using Terraform and infrastructure-as-code (IaC) orchestration\n\nBuilding, operating, and continuously improving Elastic Kubernetes Service (EKS) and serverless environments that support our core payments services\n\nDesigning and maintaining modern CI/CD pipelines with GitLab to enable fast, safe deployments\n\nImplementing and evolving monitoring, alerting, and observability to ensure high uptime and quick incident resolution using tools like OpenTelemetry, Prometheus, and New Relic\n\nAutomating infrastructure and operational processes to eliminate manual work and accelerate delivery\n\nWorking side-by-side with application engineers to improve system performance, reliability, and scalability\n\nLeading incident response efforts, conducting postmortems, and driving continuous improvement\n\nHelping to define and roll out SRE best practices, including SLIs, SLOs, and error budgets as the company scales\n\nOptimizing for cost, security, and compliance in a regulated fintech environment\n\nSupporting and scaling Postgres database infrastructure using AWS RDS offerings (Global Aurora)\n\nThis opportunity is for you if you have / are:\n3+ years of experience in SRE, DevOps, or cloud infrastructure roles (startup or high-growth experience a plus)\n\nPassion for building reliable systems that scale with the business\n\nStrong hands-on experience with cloud infrastructure (AWS, Google Cloud, Azure)\n\nDeep experience with IaC using tools such as Terraform, OpenTofu, Terragrunt, and CloudFormation\n\nSolid production experience with container orchestration (Kubernetes, ECS)\n\nExperience building CI/CD pipelines using tools like GitLab and GitHub Actions\n\nStrong 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