{"id":1629469,"url":"https://alion.io/job/ralliant-service-account-manager","title":"Service Account Manager","company":{"id":2241821,"name":"Ralliant","domain":"ralliant.com","url":"https://alion.io/company/ralliant","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":31,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taipei, Taiwan"],"countries":["TW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-08-28T09:32:31Z","employer_posted_date":"2026-08-28","last_verified_at":"2026-11-01T16:36:54Z","board_verified":true,"closed_at":null,"days_open":65,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":65},"description":"Responsibilities\nResponsible for service business delivery in the assigned market, achieving sales targets and related performance KPIs.\n\nManage, update, and forecast sales opportunities based on targets; maintain and update customer data in the CRM system.\n\nHandle contract and service processes for both internal and external customers; coordinate with customers and internal teams to identify optimal solutions.\n\nDevelop a deep understanding of customer procurement processes and key decision-makers; build and maintain strong customer relationships.\n\nConduct customer development activities, including visits and cold calls; become familiar with company systems and operational processes.\n\nCollaborate closely with front-end sales teams to promote after-sales business and establish effective cooperation mechanisms.\n\nQualifications\nMinimum of 2 years of experience in service-related industries (e.g., customer service or after-sales support).\n\nStrong customer service mindset and independent problem-solving skills.\n\nHigh level of self-discipline and accuracy, with the ability to complete tasks efficiently and on time.\n\nProactive attitude, strong sense of responsibility, good communication skills, and willingness to learn.\n\nTeam player with a customer-oriented mindset; demonstrates integrity and aligns with company values.\n\nSelf-motivated with the ability to work under pressure.\n\nProficient in Microsoft Office (Excel, Word, Outlook, PowerPoint, etc.).\n\nGood English reading and writing skills.\n\nWilling to travel as required.\n\nUniversity graduation","description_format":"text","description_chars":1562,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T21:16:28Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.394,"p_room":0.36,"age_days":64,"expected_fill_days":34,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/ralliant-service-account-manager","json_url":"https://alion.io/job/ralliant-service-account-manager.json","meta":{"generated_at":"2026-11-01T23:12:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35345,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2241821},"rest":"https://alion.io/mcp/rest/get_company?id=2241821"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fralliant-service-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fralliant-service-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fralliant-service-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ralliant-service-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fralliant-service-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1629469}},{"tool":"search_jobs","arguments":{"company":"ralliant.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1629469},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}