{"id":3746432,"url":"https://alion.io/job/ramboll-client-relations-coordinator-southampton-site-based","title":"Client Relations Coordinator – Southampton (site based)","company":{"id":690180,"name":"Ramboll","domain":"ramboll.com","url":"https://alion.io/company/ramboll-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":116,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Southampton, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-04T11:53:59Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-06T13:51:49Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Client Relations Coordinator - Southampton\nFull-time role (Monday to Friday) Office based - not remote or hybrid\nAs a Client Relations Coordinator your role will be providing a highly professional, efficient, and effective service to UK offices as one central team. You will be responsible for supporting the Location Support coordinator in creating an inspiring environment within the office where people can relax and deliver exceptional work. This role will deliver client relations/location support, facilities tasks, IT Support and HSEQ compliance to ensure the business can successfully deliver to its clients.\nThis role also requires the individual to strike the appropriate balance between client care and office facilitation requirements. You will gain knowledge of our visitors and their expectations and add value to their experience at Ramboll. It is a varied and dynamic role which is all about being an organised team player with a sharp attention to detail and problem-solving skills.\nThis is a support services role that requires a physical presence on site, you will be the face of Ramboll and the first point of contact for clients and visiting employees for your assigned office.\nOur vision for the Business Support Shared Service team\nOur vision is to create a centralised team who work together to deliver administrative excellence and ensure our teams and colleagues across the business can support our customers and functions. The Location Support team will report to the Location Support Manager and will work to create a centre of excellence with consistent and standardised processes, workflow management and continuous improvement. This role will be central to our success.\nRole Responsibilities\nFocus on delivering a positive visitor experience, through welcoming clients, visitors, and contractors. Maintain correct visitor sign-in protocols including sky visitor and comply with health and safety and GDPR policies and procedures.\nWorking closely with facilities and the building management team to ensure all visiting contractor are registered and parking organised if required. \nLead by example by promoting and maintaining and high level of professional behaviours.\nAssist with the smooth running of the office, front of house, desk bookings, car park (where applicable)\nReception duties, including meet and greet, answering incoming calls and scheduling appointments.\nAssisting with managing meeting rooms, including facilitating set up of AV, Tele/Video conferencing facilities, refreshments, IT assistance and other general requests.\nAssist with reporting and logging tickets through the appropriate Support Helpdesk on behalf of clients and visitors. Ensure matters are resolved in a timely manner.\nSupport the Location Support coordinator with the delivery of office facilities, support contractor, monthly PPM’s.\nAssist with set up and provision of new starter equipment and supporting induction process by conducting weekly new starter office tours (emergency exits etc).\nKitchen duties, Milk distribution and coffee machines’ daily maintenance.\nUsing our cloud-based accounting software, Maconomy, logging all purchases. Inputting of invoices.\nLocal low tech IT support - Setting up desks with docking station, ordering assets, laptops as requested.\nAssist with the coordination of any onsite events - ensuring that all needs are met (catering, room bookings, car park requirements, etc)\nDealing with incoming post, couriers, and deliveries\nMaintains our auditable records on the company's systems, databases, and procedures\nSupport Location Support coordinator with ensuring all H&S notices, Fire Warden and First Aider information is kept up to date around the office.\nWilling to be a first aider and fire warden\nAssist with the ordering and provision of PPE.\nMaintains Ramboll high standards of Health & Safety, Quality Assurance and Environmental impact as well as ensuring office security\nSupport with all on-site facilities\nTake shared responsibility for the visual standards of the site and ensure that correct/accurate information is displayed in all areas around the office\nCompleting and keeping data spreadsheets up to date \nAny other ad hoc duties to the business when required\nRequired qualifications, skills and knowledge\nExcellent planning and organizing skills\nPossesses excellent skills in MS Office (Word, Excel, Outlook, Teams) as a minimum\nGood communication skills, responsive and flexible\nAbility to build internal and external relationships effectively\nAbility to multi-task and work well under pressure\nAbility to think and demonstrate continuous improvement\nWhat we can offer you\nCommitment to your development\nLeaders guided by our Leadership Principles\nA culture that welcomes you as the unique person you are\nInspiration from colleagues, clients, and projects\nThe long-term thinking of a foundation-owned company\n27 days annual leave plus bank holidays\nMatched pension contributions\nPrivate medical cover and life assurance\nReady to join us?\nPlease submit your application with your up-to-date CV. We invite diversity in all its forms and encourage applicants from all groups to apply.\nWe recognise that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll’s supportive learning culture can help you grow. So if this role resonates with you but you don't meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team.\nDeadline: 18.11.2026\nPlease note that we may close applications early if a suitable candidate is identified or due to a large number of applications early on.\nWork at the heart of sustainable change with Ramboll\nRamboll is a global architecture, engineering, and consultancy company. As a foundation-owned people company, founded in Denmark, we believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that’s where we start - and how we work. Our history is rooted in a clear vision of how a responsible company should act and being open and curious is a cornerstone of our culture. Ramboll employs more than 18,000 people globally across 35 countries. Ramboll experts deliver innovative solutions across Buildings, Transport, Water, Environment & Health, Energy, Management Consulting, and Architecture & Landscape. Combining local experience with global knowledge, we help shape the societies of tomorrow.\nEquality, Diversity, and Inclusion\nEquality, diversity, and inclusion are at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We are committed to providing an inclusive and supportive work environment where everyone is able to flourish and reach their potential. We also know how important it is to achieve the right balance of where, when, and how much you work. At Ramboll, we offer flexibility as part of our positive and inclusive approach to work. We invite applications from candidates of all backgrounds and characteristics. Please let us know if there are any changes we could make to the application process to make it more comfortable for you. You can contact us at  with such requests.","description_format":"text","description_chars":7354,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Civil & Structural Engineering","Architecture","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-11-04T13:32:46Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":31,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/ramboll-client-relations-coordinator-southampton-site-based","json_url":"https://alion.io/job/ramboll-client-relations-coordinator-southampton-site-based.json","meta":{"generated_at":"2026-11-06T17:38:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32831,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":690180},"rest":"https://alion.io/mcp/rest/get_company?id=690180"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Framboll-client-relations-coordinator-southampton-site-based"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Framboll-client-relations-coordinator-southampton-site-based"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Framboll-client-relations-coordinator-southampton-site-based"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ramboll-client-relations-coordinator-southampton-site-based\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Framboll-client-relations-coordinator-southampton-site-based"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3746432}},{"tool":"search_jobs","arguments":{"company":"ramboll.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3746432},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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