{"id":1458866,"url":"https://alion.io/job/randstad-hungary-it-support-engineer","title":"IT Support Engineer","company":{"id":2215937,"name":"Randstad Hungary","domain":"randstad.hu","url":"https://alion.io/company/randstad-hu","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Traffit","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"ITSM","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Service Desk","optional":false},{"name":"SharePoint","optional":false},{"name":"TCP/IP","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-09-29T06:37:37Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-09-30T03:19:03Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Why Join Us in Budapest?\nFinancial Rewards & Security\nPerformance-Based Bonus\n\nCafeteria\n\nPension fund contribution\n\nLife Insurance\n\nFlexibility & Modern Workstyle\nOffice-Based Excellence: As the heart of our local operations, this role is a full-time, office-based position (5 days a week) in our Budapest hub.\n\nHome Office Support\n\nWork from Abroad: Work from another country for up to 20 days per year to better sync your travel plans with your career.\n\nHealth & Wellbeing\nPrivate Health Insurance\n\nMental Health Support\n\nInclusive Care: Dedicated support for special needs, including workplace accessibility and specific health considerations.\n\nFamily-Friendly Culture\nEnhanced Parental Leave: They top up state benefits to ensure 100% of your base salary for 20 weeks of maternity leave and 2 weeks of paternity leave.\n\nFertility Treatment Support\n\nGrowth & Connection\nAccess to extensive internal and external training programs to fuel your growth.\n\nEnjoy a generous budget for team-building events and social activities.\n\nResponsibilities\nAs a key expert within the Business Services function, you won’t just fix computers-you’ll manage the digital and physical flow of the entire workplace. You will oversee the employee technology lifecycle and office environment, ensuring systems are seamless, hardware is optimized, and the local team is supported by best-in-class infrastructure and a welcoming atmosphere.\nYour Responsibilities\nLocal (Hungary Office) Support\nProvide hands-on technical support to Europe-based staff, covering desktops, laptops, mobile devices, and office infrastructure.\n\nManage meeting room technology, including video conferencing and AV equipment.\n\nAct as the first point of escalation for hardware, software, and network issues in the Budapest office.\n\nEnsure smooth onboarding and offboarding through device provisioning and account setup.\n\nGroup & Cross-Divisional Support\nProvide remote support to global colleagues using remote access tools and service desk platforms.\n\nContribute to group-wide IT projects, including infrastructure upgrades and security initiatives.\n\nSupport cloud-based collaboration platforms like Microsoft 365, Teams, and SharePoint.\n\nParticipate in patch management and endpoint security to maintain group IT standards.\n\nService Delivery & Collaboration\nLog, track, and resolve incidents via the ITSM system, ensuring SLAs are met.\n\nMaintain accurate documentation of solutions and procedures for knowledge sharing.\n\nMentor junior IT engineers, providing technical knowledge transfer and building their confidence.\n\nDeliver occasional user training on IT tools and security best practices.\n\nRequirements\nRequirements\nStrong Technical Knowledge: Proficiency in Windows 10/11, macOS, and Microsoft Office 365 administration.\n\nCloud & Identity: Experience with Azure AD/Microsoft Entra, including MFA, groups, and permissions.\n\nNetworking Foundations: Familiarity with $TCP/IP$, DNS, DHCP, and VPN troubleshooting.\n\nDevice Management: Hands-on experience with laptops, mobile devices, printers, and AV hardware.\n\nBonus Points: CompTIA A+ or ITIL Foundation (V3/V4) certifications are a plus.","description_format":"text","description_chars":3150,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Cafeteria","Health insurance","Home office","Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-29T11:10:44Z"}],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":0,"expected_fill_days":18,"reasons":["conf:2","agency","velocity","win:early"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/randstad-hungary-it-support-engineer","json_url":"https://alion.io/job/randstad-hungary-it-support-engineer.json","meta":{"generated_at":"2026-09-30T06:45:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4819,"day_limit":5000,"remaining_today":181,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}