{"id":2293634,"url":"https://alion.io/job/randstad-support-engineer","title":"Support Engineer","company":{"id":1834194,"name":"Randstad","domain":"randstad.be","url":"https://alion.io/company/randstad-be","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bruges, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DHCP","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Scala","optional":false},{"name":"Service Desk","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SQL","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-10-11T19:23:03Z","employer_posted_date":null,"last_verified_at":"2026-10-11T19:23:03Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Support Engineer\n\n locatie: Brugge\n\n Dienstverband: Voltijds bediende, project contract (geen freelancers)\n\nBen jij een gedreven IT-professional die houdt van afwisseling, sterke klantenservice en de vrijheid om jezelf te blijven ontwikkelen? Wil je de spil zijn in de IT-ondersteuning van diverse toonaangevende KMO's en grote organisaties? Dan is deze rol als Support Engineer Shared Team de ideale vervolgstap in jouw carrière!\n\nOver de functie\n\nAls Support Engineer verleen je hoogwaardige informaticaondersteuning voor Hardware- en softwaretoepassingen aan een gevarieerde groep zakelijke klanten, zowel telefonisch als via e-mail.\n\nLigt een netwerk plat, laat bedrijfssoftware het afweten, kan een eindgebruiker niet inloggen of staat er een migratie van een mailserver op de planning? Jij bent de deskundige IT-collega die de situatie analyseert, het overzicht bewaart en een passende oplossing biedt.\n\nJouw taken & verantwoordelijkheden\n\nIncident Management: Je registreert en beheert incidenten via een centraal ticketingplatform, zoekt het probleem tot op de bodem uit en verzorgt een duidelijke opvolging naar de klant.\n\nRemote Support & Ansturing: Je biedt support vanop afstand én stuurt waar nodig field technicians op locatie aan.\n\nKennis & Eigenaarschap: Je krijgt de vrijheid om zaken naar je toe te trekken en je te verdiepen in de IT-domeinen die jou het meeste boeien (zoals netwerken, systeembeheer, cloud of security).\n\nJouw profiel\n\nOpleiding & Ervaring: Je hebt een IT-opleiding afgerond en een solide operationele basis in moderne IT-infrastructuur.\n\nTechnische kennis\n\nBesturingssystemen: Grondige kennis van moderne Windows- en Windows Server-omgevingen (en eventueel ervaring met Linux).\n\nMicrosoft Ecosystem: Vertrouwd met Microsoft 365, Exchange (Online/Hybrid), SQL en cloudtoepassingen.\n\nNetwerken & Infrastructuur: Goede kennis van Active Directory, netwerkapparatuur (switches/routers), security (Antivirus, Anti-spam, Firewalls), back-upsystemen en moderne telefonieoplossingen.\n\nSoft Skills: Klantgericht, stressbestendig, communicatief sterk en met een echte winnaarsmentaliteit om mensen verder te helpen.\n\nGroeimindset: Je wil doorgroeien tot een gespecialiseerde IT-consultant binnen een specifiek infrastructuurdomein en haalt graag certificaten om je kennis uit te breiden.\n\nTalen: Vloeiend in het Nederlands met een goede operationele kennis van het Frans en Engels.\n\nWat mag je verwachten?\n\nEen afwisselende functie met een breed scala aan klanten en technische uitdagingen\n\nVeel ruimte voor persoonlijke ontwikkeling, gerichte opleidingen en het behalen van certificeringen\n\nEen dynamisch en ondersteunend team binnen een professionele IT-omgeving\n\nEen aantrekkelijk salarispakket aangevuld met extralegale voordelen\n\n Randstad Digital - Support Engineer\n Randstad Digital\n\n Apply \n\n Similar offers\n\n Randstad Digital - ServiceDesk Coördinator\n Ghent - Authenticator, SLA, Proximus \n\n Kwery - Service Engineer | VoIP\n Brugge - Wildix, 3CX, Alcatel-Lucent\n\n Smals - Microsoft System Engineer\n Brussels - DHCP, Entra ID, SCOM, SCVMM, Intune\n\n Randstad Digital - Service Desk Engineer 24 / 7\n Brussels - Shiften 24/7, ITIL, SLA\n\n Similar job postings based on the criteria : \n Support Engineer (2nd line) Helpdesk (1st Line) Exchange Server Active Directory / Windows Server Windows Network Firewall Microsoft Office / O365 Linux Cloud Hardware \n\n ictjob.be\n\n Who are we?\n\n Sitemap\n\n Terms of Use\n\n Privacy Statement\n\n Partners\n\n Contact us\n\n Candidates\n\n Browse jobs\n\n Create your CV\n\n Create Job Alert\n\n Find an internship\n\n Search jobs by company\n\n Find an IT training\n\n Recruiters\n\n Post a job\n\n CV search\n\n Create an IT internship posting\n\n Ask for a custom quote\n\n ictjob.be\n\n ictjob.lu\n\n Contact\n\n Legal notices","description_format":"text","description_chars":3760,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-11T19:23:03Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["seen:0","agency","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/randstad-support-engineer","json_url":"https://alion.io/job/randstad-support-engineer.json","meta":{"generated_at":"2026-10-12T21:44:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35484,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1834194},"rest":"https://alion.io/mcp/rest/get_company?id=1834194"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frandstad-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frandstad-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frandstad-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/randstad-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frandstad-support-engineer"}]}