{"id":2954234,"url":"https://alion.io/job/range-bank-customer-service-representative-teller-range-bank","title":"Customer Service Representative (Teller) - Range Bank","company":{"id":4418675,"name":"Range Bank","domain":"rangebank.com","url":"https://alion.io/company/rangebank","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-10-20T20:55:25Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-01T03:35:16Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Monday-Friday 8:30 a.m. - 5:00 p.m. No Weekends.\nCustomer Service Representatives (CSRs) are responsible for handling customer financial transactions and must maintain a thorough knowledge of the bank’s policies, and deposit products and procedures. They are the frontline of the bank and play a fundamental role in achieving customer satisfaction.\nWhether you are new or experienced in the banking industry, we provide all the training needed for the position! We have a well-built training path to help you succeed in your role and reach the next promotion level.\nAbout Range Bank\nWe are a community bank that has been established since 1887 with 9 locations in the U.P. and Wisconsin. We believe in the core values of respect, ownership, community, strength and knowledge and are looking for someone who shares those same values.\nPrimary Responsibilities\nProvides excellent customer service in a friendly and professional manner\nPerforms routine office and customer service duties; greets customers, accepts deposits, disburses funds, and other transactions as requested. Ensures all transactions are processed accurately and efficiently, managing risk in every transaction.\nPerforms all transactions in compliance with regulatory and bank policies and procedures and adheres to bank security policies and confidentiality of bank records and customer information.\nPerforms account maintenance on existing deposit accounts, as well as opening new accounts upon customer request\nMaintains product knowledge in order to cross-sell bank products by answering inquiries, informing customers of new services and product promotions, determining customer needs, and referring customers to other departments as necessary\nPerform other projects and initiatives, as required, contributing to the continued improvement of overall company performance\nHas the authority and discretion to resolve complex customer issues\nAdheres to Range Bank policies and procedures \nUpholds the highest level of confidentiality and cyber security awareness \nMinimum Requirements\nHigh School Diploma\nOne year customer service or cash-handling experience\nProficient computer skills\nAbility to identify and resolve/escalate issues\nExceptional customer service and communication skills\nStrong attention to detail\nPreferred Qualifications\nPrior financial services industry experience\nSome college education or a degree in a related field\nFull Time Benefits include:\nPaid time off (2 weeks to start)\nVolunteer time off (1 day per year)\nPaid holidays (9.5 days per year)\nHealth insurance through Blue Cross Blue Shield of Michigan\nTelehealth with $0 copay\nHSA plan options\nVision\nDental\n401(k) retirement plan with up to a 6% match (after 1 year)\nShort term disability insurances (paid 100% by company)\nLong term disability insurance (paid 100% by company)\nLife insurance (paid 100% by company)\nVoluntary life insurance\nEmployee Assistance Program\nEmployee Stock Purchase Plan\nThis job description reflects management’s assignment of essential functions; 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