{"id":3286826,"url":"https://alion.io/job/rank-group-general-manager","title":"General Manager","company":{"id":172402,"name":"Rank Group","domain":"rank.com","url":"https://alion.io/company/rank-group","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":80,"open_postings":12,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bristol, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":95000,"period":"year","method":"role_country_seniority_unknown","sample_n":882},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T01:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-29T01:31:45Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"We’re looking for a passionate, people-first General Manager with proven casino leadership experience.\n\nYou’ll lead a high-performing, inclusive team - coaching, inspiring, and creating a culture where everyone thrives. You’ll champion first-class customer service and drive engagement across every part of the operation.\n\nThis role calls for commercial sharpness and creative thinking. You’ll keep an eye on the competition, spot opportunities, and bring fresh ideas to life - whether that’s through gaming, hospitality, or entertainment.\n\nYou’ll also build strong relationships across the wider business, influencing stakeholders and contributing to our evolving strategy. \nYou’ll also be a visible advocate for Safer Gambling, setting the standard for your team.\n\nIf you’re a confident communicator, a natural leader, and ready to make a real impact - we’d love to hear from you.\n\nSkills & Experience Needed: \nCasino Leadership: Proven experience managing a casino, with a valid Personal Management Licence (PML).\nPeople Leadership: Strong coaching, mentoring, and team development skills.\nCustomer Focus: Passion for delivering exceptional service and creating inclusive experiences.\nCommercial Acumen: Strategic thinker with a sharp eye on competitors and market trends.\nInnovative Mindset: Creative approach to hospitality, entertainment, and customer engagement.\nStakeholder Management: Skilled at building relationships across functions and locations.\nChange Resilience: Comfortable leading through change in a fast-paced environment.\nSafer Gambling Advocate: Committed to promoting and upholding responsible gaming practices.\nStrong Communicator: Confident in identifying and acting on opportunities for improvement.\n\nPlease be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.\n\nCandidates must be 18 years of age or older and have the legal right to work in the 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