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Salary
≈ $32k – $51k per year (Estimated)
Location
In office (Newcastle upon Tyne)

Confirmed on the employer's own hiring board on Oct 26, 2026. First seen by Alion on Oct 26, 2026. Rank Group scores B on the Alion truth index.

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Rank Group is a British gaming and entertainment company headquartered in Maidenhead, England, that operates Grosvenor Casinos and Mecca bingo clubs in the United Kingdom, Enracha venues in Spain and a digital business offering online casino, bingo and slots brands. Founded in 1937 by J. Arthur Rank as a film business, it later moved into leisure and gaming, is listed on the London Stock Exchange and is majority owned by the Guoco Group. It hires trainee dealers, gaming and food and beverage team leaders, cleaners, venue managers and digital technology staff.

As a Receptionist, your role is pivotal in setting the tone for our guests' experience from the moment they step through our doors. Your welcoming smile, enthusiastic greeting, and genuine care are the first impression our customers have of our business, making you an essential part of our team.  

 

With your passion for people and excellent social skills shining through, you will not just welcome our guests but entertain them, ensuring their visit starts on a high note.

 

Your role goes beyond typical reception duties; you’ll create a memorable, engaging atmosphere that exceeds our guests' expectations.

 

You’ll focus on making each interaction enjoyable and meaningful, ensuring our guests feel valued and well taken care of. 

 

Skills & Experience Needed: 

To be successful in this role you’ll need a positive, can-do attitude with a real passion for entertaining customers and delivering an exceptionally high service as well as experience of working successfully in a hospitality role.

 

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

 

Candidates must be 18 years of age or older and have the legal right to work in the UK.

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