{"id":1636001,"url":"https://alion.io/job/rankgroup-it-systems-engineer","title":"IT Systems Engineer","company":{"id":3615823,"name":"Rank Group Limited","domain":"rankgroup.co.nz","url":"https://alion.io/company/rankgroup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":80,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":10,"computed_at":"2026-10-06T05:45:30Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ebène, Mauritius"],"countries":["MU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"PowerShell","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-07-01T23:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-07T01:36:42Z","board_verified":true,"closed_at":null,"days_open":97,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":96},"description":"Join The Rank Group's global IT team and play a key role in supporting colleagues across our corporate offices, Mecca Bingo, and Grosvenor Casinos. As an IT Systems Engineer, you'll provide 2nd/3rd line support while managing endpoint technologies such as Intune, SCCM, JAMF, Windows, macOS, and mobile devices.\nThis is a hands-on role where you'll drive device management, software deployments, patching, automation, security compliance, operating system imaging, and vulnerability remediation. You'll also work with modern endpoint management tools, troubleshoot complex technical issues, and help deliver a secure and seamless user experience across a global environment.\nResponsibilities:\nProvide 2nd/3rd line technical support for end-user devices and applications.\nManage and maintain endpoint management platforms (Intune, SCCM, JAMF).\nDeploy software, operating system updates, security patches, and automate endpoint processes.\nMonitor device compliance, troubleshoot technical issues, and remediate vulnerabilities.\nSupport Windows, macOS, mobile devices, printers, and IT hardware across a global environment.\nCollaborate with global teams to deliver a secure, reliable, and high-quality user experience.\nWhat we're looking for:\nExperience in 2nd/3rd line IT Support or EUC Engineering\nStrong knowledge of Intune, SCCM, Endpoint Manager, JAMF\nExperience supporting Windows 10/11, macOS, iOS, and Android\nKnowledge of patch management, software deployment, endpoint security, and OS deployment\nPowerShell scripting skills and strong reporting/data analysis capabilities\nExcellent communication and problem-solving skills\n#interactive","description_format":"text","description_chars":1643,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T21:36:59Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.091,"p_room":0.28,"age_days":96,"expected_fill_days":10,"reasons":["conf:1","velocity","win:tail","crowd:"],"computed_at":"2026-10-06T05:45:30Z"},"pay":null,"html_url":"https://alion.io/job/rankgroup-it-systems-engineer","json_url":"https://alion.io/job/rankgroup-it-systems-engineer.json","meta":{"generated_at":"2026-10-07T02:23:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3984,"day_limit":5000,"remaining_today":1016,"minute_limit":60,"resets_at":"2026-10-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3615823},"rest":"https://alion.io/mcp/rest/get_company?id=3615823"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frankgroup-it-systems-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frankgroup-it-systems-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frankgroup-it-systems-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rankgroup-it-systems-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frankgroup-it-systems-engineer"}]}