{"id":3687164,"url":"https://alion.io/job/ranosys-servicenow-technical-lead","title":"ServiceNow Technical Lead","company":{"id":2266021,"name":"Ranosys","domain":"ranosys.com","url":"https://alion.io/company/ranosys","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":6500,"max":10000,"currency":"SGD","period":"month","gross":true,"usd_annual":93828},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"CI/CD","optional":false},{"name":"Git","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-11-03T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-03T00:00:00Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Experience: 5–8 Years\nLocation: Singapore\nCompany: Ranosys Technologies\nKey ResponsibilitiesDesign, develop, configure, and customize ServiceNow applications and modules.\nDevelop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, ACLs, and other platform configurations.\nBuild workflows and automations using Flow Designer, Workflow, and IntegrationHub.\nDevelop and customize Service Catalog, Catalog Items, Record Producers, and Service Portal components.\nBuild integrations using REST/SOAP APIs, MID Server, IntegrationHub, and enterprise applications.\nImplement and support ITSM modules, including Incident, Problem, Change, Request, and Knowledge Management.\nWork on additional ServiceNow modules such as CSM, HRSD, ITOM, CMDB, Discovery, and GRC.\nTroubleshoot complex issues, optimize performance, and provide production support.\nManage technical design, development, testing, deployments, upgrades, and release activities.\nWork with Git, CI/CD pipelines, and Agile/Scrum methodologies.\nExplore and implement Now Assist / GenAI capabilities and platform enhancements.\nConduct code reviews, maintain technical documentation, and mentor junior developers.\nRequired SkillsHands-on ServiceNow development experience.\nExposure to additional modules such as ITOM or HRSD or CSM\nProficiency in JavaScript and ServiceNow server-side/client-side scripting.\nHands-on experience with Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and ACLs.\nStrong experience with Flow Designer, Workflow, Service Catalog, and automation.\nExperience with REST/SOAP APIs, IntegrationHub, and MID Server.\nUnderstanding of ServiceNow tables, data models, security, and platform configurations.\nKnowledge of update sets, deployments, testing, upgrades, and release management.\nFamiliarity with Git, CI/CD, and Agile/Scrum methodologies.\nKnowledge of Now Assist / GenAI capabilities and enterprise application integrations.\nServiceNow CSA certification preferred; CAD certification is an added advantage. CIS certifications are a plus.\nStrong problem-solving, communication, stakeholder management, and technical ownership skills.\nAbility to independently manage development tasks and mentor junior developers.\nSingapore Citizens & PR only to apply.\nSkills\nService Design, Workflow Automation, Service Development, Client Facing Skills, Integration Modules, Data Modelling, Itsm, Release Management, REST APIs development, JavaScript, Production Support, Configuration Control, CI/CD, Rest Apis, company policies, ServiceNow, integrated workflow, Class Actions","description_format":"text","description_chars":2582,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Commerce","Information Technology"],"lifecycle":[{"event":"open","at":"2026-11-03T14:28:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":28,"reasons":["seen:1","velocity","win:early"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":93828,"is_top_pay":false},"html_url":"https://alion.io/job/ranosys-servicenow-technical-lead","json_url":"https://alion.io/job/ranosys-servicenow-technical-lead.json","meta":{"generated_at":"2026-11-04T17:38:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27045,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2266021},"rest":"https://alion.io/mcp/rest/get_company?id=2266021"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Franosys-servicenow-technical-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Franosys-servicenow-technical-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Franosys-servicenow-technical-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ranosys-servicenow-technical-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Franosys-servicenow-technical-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3687164}},{"tool":"search_jobs","arguments":{"company":"ranosys.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3687164},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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