{"id":1637525,"url":"https://alion.io/job/ranpak-field-service-technician-uk","title":"Field Service Technician UK","company":{"id":2482694,"name":"Ranpak","domain":"ranpak.com","url":"https://alion.io/company/ranpak","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"A","score":86,"open_postings":8,"ghost_share":0,"stale_share":0.375,"repost_share":0,"time_to_fill_p50_days":297,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Netherlands"],"countries":["NL"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":62000,"period":"year","method":"role_country_seniority_unknown","sample_n":742},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T08:31:53Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-29T21:45:13Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"Field Service Engineer (PPS) - United Kingdom\nMake a real impact with sustainable packaging.\nAt Ranpak, we develop paper-based packaging solutions that help companies protect their products while reducing environmental impact.\nAs our Field Service Engineer in the UK, you will be Ranpak’s technical representative at customer sites across the country. This is a stand-alone field position, giving you a high level of independence and responsibility while staying closely connected with our European Service and Sales teams.\nWhat you’ll do\nInstall, commission, service and maintain Ranpak machines and integrations at customer sites throughout the UK.\n\nDiagnose technical issues and minimise downtime through preventive maintenance and practical troubleshooting.\n\nCarry out repairs and technical modifications where required.\n\nTrain customer operators and provide practical technical guidance on the correct use of Ranpak equipment.\n\nSupport distributors and Sales colleagues with technical expertise when needed.\n\nManage your own service visits, planning and priorities across your assigned customer base.\n\nRecord service activities and technical information in SAP and share relevant feedback with internal teams.\n\nAct as Ranpak’s technical point of contact in the UK and build strong, professional relationships with customers.\n\nWhere you’ll work\nThis is a UK-based, home-based Field Service position.\n\nYou will travel directly from home to customer sites using a company vehicle.\n\nYour main territory will be the UK, with a strong customer presence in the Midlands and surrounding regions.\n\nRegular travel and customer visits are part of the role.\n\nOccasional overnight stays and travel elsewhere in Europe may be required for training, meetings or technical support.\n\nYou will work independently in the UK while receiving support from Ranpak colleagues across Europe.\n\nWhat you’ll bring\nA technical background in mechanical engineering, electrical engineering, mechatronics or a comparable field.\n\nHands-on experience working with machinery, production equipment or technical installations.\n\nStrong mechanical troubleshooting skills; electrical knowledge is an advantage.\n\nThe confidence to work independently and take ownership of technical issues at customer sites.\n\nA practical and customer-focused approach.\n\nGood communication skills and the ability to explain technical matters clearly to customers.\n\nWillingness to travel regularly throughout the UK.\n\nA full UK driving licence.\n\nLanguage\nEnglish is the working language for this position.\n\nYou should be comfortable communicating with customers and international colleagues in English.\n\nWhat we offer\nA competitive salary and overall employment package.\n\nA company vehicle for travelling to customer locations.\n\nFlexible working hours that allow you to organise customer visits efficiently.\n\nBonus programme and pension scheme.\n\nTraining and development opportunities to strengthen your technical expertise.\n\nSupport from an experienced international Service organisation while having significant independence within your UK territory.\n\nThe opportunity to represent a global company focused on sustainable, paper-based packaging solutions.\n\nRanpak Values\nWe believe in building a culture of ownership, where we all contribute and succeed together.\nAt Ranpak, diverse perspectives and talent come together to create strong results.\nOwnership Culture - Our ownership mentality empowers us. As employee-owners, we take responsibility for our individual work and pride in our collective achievement.\nEnvironmental Sustainability - Our product portfolio has been designed to reduce the harmful consequences of our globalised economy.\nDiversity and Inclusion - Diversity is strength. We aspire to the equitable representation of all perspectives across our company.\nEmployee Actualization - When each of us reaches our full potential as an individual, we all succeed together.\nCustomer Centricity - Our customers are central to our success and our mission. Helping them succeed is a top priority.\nData Driven Decision Making - Key business decisions are based on verified data rather than intuition alone.\nCommunity Engagement - We embrace our responsibility to our local communities and contribute to the lives of those around us.\nRanpak is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because these perspectives contribute to the success of our business.\nRanpak does not tolerate discrimination on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by applicable laws and regulations.\nAccommodations are available for applicants with disabilities.\nThis policy applies to all employment practices within our organisation, including recruiting, hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits and training. Ranpak makes hiring decisions based on qualifications, merit and business needs.\nHow to Apply\nIf this role feels like the right next step for you, I would be happy to hear from you.\nYou can apply directly, or you are welcome to contact me first if you would like to discuss the position, territory or expectations in more detail.\nFeel free to contact me at  or +31 6 20056342.","description_format":"text","description_chars":5545,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Packaging & Labeling"],"lifecycle":[{"event":"open","at":"2026-10-01T21:39:52Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":27,"expected_fill_days":297,"reasons":["conf:2","win:early"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/ranpak-field-service-technician-uk","json_url":"https://alion.io/job/ranpak-field-service-technician-uk.json","meta":{"generated_at":"2026-10-30T01:45:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2345,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2482694},"rest":"https://alion.io/mcp/rest/get_company?id=2482694"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Franpak-field-service-technician-uk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Franpak-field-service-technician-uk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Franpak-field-service-technician-uk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ranpak-field-service-technician-uk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Franpak-field-service-technician-uk"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1637525}},{"tool":"search_jobs","arguments":{"company":"ranpak.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1637525},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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