{"id":2467070,"url":"https://alion.io/job/rapdev-servicenow-tech-lead-uk","title":"ServiceNow Tech Lead, UK","company":{"id":688101,"name":"RapDev","domain":"rapdev.io","url":"https://alion.io/company/rapdev","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":150000,"currency":"GBP","period":"year","gross":null,"usd_annual":198643},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Datadog","optional":false},{"name":"GCP","optional":false},{"name":"GitHub","optional":false},{"name":"Jenkins","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"AIOps","optional":true}],"status":"live","first_seen_at":"2026-10-13T18:41:20Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-15T17:47:20Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About RapDev:\nRapDev builds the operational backbone for autonomous IT. More than 1,000 enterprises run ServiceNow and Datadog better because of us - trusted data, connected workflows, and AI that resolves incidents instead of just reporting them. \nOn the ServiceNow side of our business, we specialize in modern ITOM, ITAM, AI, SPM, and DevOps implementations designed to help organizations engineer their ServiceNow into a powerful AI-driven platform. And on the Datadog side of our business, our experienced team of SREs and DevOps engineers drive better observability, availability, and deployment velocity for organizations looking to drive measurable business impact through their Datadog environment.\nAbout the job\nAre you interested in solving complex problems for ServiceNow customers? We're the leading DevOps partner in the ServiceNow ecosystem and are looking for engineers that are ready to learn the latest technologies and integrate them with the ServiceNow platform. This is a unique opportunity to work with the ServiceNow platform while still learning AWS, GCP, Azure along with Jenkins, Github, QA tools, and more!\nThis role requires you to be based in the UK.\nWhat you'll do:\nDevelop quality software and web applications\n\nAnalyze and maintain existing software applications\n\nDesign highly scalable, testable code\n\nDiscover and fix programming bugs\n\n3rd party integration development (REST, SOAP, mid servers, etc)\n\nWrite/create custom business rules, client scripts, script includes, UI policies, ACL’s, UI scripts\n\nWork independently with customers on implementations and remote services\n\nTroubleshoot basic configuration/script issues\n\nAttend requirements review and validation sessions as needed\n\nParticipate in SCRUM calls\n\nUtilize strong written and verbal communication skills\n\nStay on time and on task with assigned customer work\n\nWho you are:\nLive in and authorized to work in EMEA\n\nBachelor's degree or equivalent experience in Computer Science or related field\n\nDevelopment experience with JS or ServiceNow\n\nExperience working with ITOM products is a plus\n\nExperience in Cloud-Native implementations of Discovery, ServiceMapping, AIOps is a plus.\n\nExperience/willingness working on multiple projects simultaneously\n\nSelf-Learner and eager to understand new technologies\n\nCompensation:\nBase Salary: £120,000-£150,000 annually, depending on experience\n\nBenefits\nGenerous and competitive private healthcare coverage (country dependent)\n\nUnlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)\n\nFamily Leave (Maternity, Paternity)\n\nFitness Subsidies\n\nRapDev is an Equal Opportunity Employer. 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