{"id":4062396,"url":"https://alion.io/job/raval-west-amazon-connect-api-developer","title":"Amazon Connect API Developer","company":{"id":4532749,"name":"Raval West","domain":"ravalwest.com","url":"https://alion.io/company/raval-west","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Backend","role_family":"Backend","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sacramento, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"API Gateway","optional":false},{"name":"AWS","optional":false},{"name":"AWS Lambda","optional":false},{"name":"GitHub Actions","optional":false},{"name":"IAM","optional":false},{"name":"Least Privilege","optional":false},{"name":"Node JS","optional":false},{"name":"OpenCTI","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"TypeScript","optional":false},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-11-11T07:56:42Z","employer_posted_date":null,"last_verified_at":"2026-11-11T07:56:42Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Raval West is seeking a Senior Amazon Connect API Developer to build AWS services for a modernized contact center. The role connects Amazon Connect contact flows and Agent Workspace to backend systems, supporting agents with the information they need when answering calls.\n\nResponsibilities\nBuild REST APIs and Lambda functions that retrieve backend data, validate requests and responses, and pass contact attributes into agent workflows\nWork with front-end engineers to define API contracts for screen pops and embedded applications as workflows move from Salesforce Open CTI to Agent Workspace\nImplement service-to-service authentication, least-privilege access, timeouts, retries, and error handling. Use CloudWatch logs and metrics to trace failures across contact flows and downstream systems\nWrite unit and integration tests, automate releases with GitHub Actions, and document deployment and rollback procedures\n\nSkills\n7+ years in software development, API development, or cloud integration, including 4+ years of hands-on AWS development\nDirect experience integrating Amazon Connect contact flows with AWS Lambda\nStrong REST API, API Gateway, JSON, and IAM skills\nProficiency in a server-side language such as Python, Node.js/TypeScript, or Java\nAgent Workspace, Salesforce Open CTI, or infrastructure-as-code experience\n\nCompany Overview\nRaval West provides custom web and mobile application development, CMS, database, DevOps, QA, NOC, and AR/VR software services. It was founded in 2010, and is headquartered in Sacramento, California, USA, with a workforce of 2-10 employees. Its website is https://ravalwest.com.","description_format":"text","description_chars":1626,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-11T09:20:41Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["seen:0","win:early"],"computed_at":"2026-11-11T11:31:29Z"},"pay":null,"html_url":"https://alion.io/job/raval-west-amazon-connect-api-developer","json_url":"https://alion.io/job/raval-west-amazon-connect-api-developer.json","meta":{"generated_at":"2026-11-11T11:31:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20180,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4532749},"rest":"https://alion.io/mcp/rest/get_company?id=4532749"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fraval-west-amazon-connect-api-developer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fraval-west-amazon-connect-api-developer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fraval-west-amazon-connect-api-developer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/raval-west-amazon-connect-api-developer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fraval-west-amazon-connect-api-developer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4062396}},{"tool":"search_jobs","arguments":{"company":"ravalwest.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4062396},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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