{"id":3123649,"url":"https://alion.io/job/ravion-nordic-it-support-technician","title":"IT Support Technician","company":{"id":4462037,"name":"Ravion Nordic","domain":"ravionnordic.com","url":"https://alion.io/company/ravion-nordic","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Stockholm, Sweden"],"countries":["SE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-23T01:24:15Z","employer_posted_date":null,"last_verified_at":"2026-10-23T01:24:15Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"We are looking for an IT Support Technician to join our growing IT operations team. You will be the first point of contact for technical support, ensuring our clients and internal systems run smoothly.\nYou will work with day-to-day support, troubleshooting, and user assistance in a modern IT environment focused on system development, operations, and digital services.\nMain responsibilities\nProvide first- and second-line technical support to users\nTroubleshoot hardware, software, and network-related issues\nHandle incidents and service requests via our support system\nAssist with installation, configuration, and maintenance of systems\nDocument solutions and contribute to knowledge base\nCollaborate with system administrators and developers when needed\nWe are looking for someone who has\nExperience in IT support, helpdesk, or similar technical support role\nGood knowledge of Windows environments, Microsoft 365, and basic networking\nAbility to communicate clearly with non-technical users\nA structured and service-oriented approach\nGood English (Swedish is a plus)\nWhat we offer\nA role in a growing IT company with focus on system development and operations\nOpportunity to work according to the TechSverige IT/Tech collective agreement\nCompetitive salary in line with Swedish standards\nAbout Ravion Nordic AB\nRavion Nordic AB is an IT company based in Stockholm. We focus on IT consulting, system development, software development, IT support, and operations. We are building a strong technical team and are committed to fair employment conditions.\nInterested?\nSend your CV and a short motivation!\nWe look forward to hearing from you!\nÖppen för alla\nVi fokuserar på din kompetens, inte dina övriga förutsättningar. 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