{"id":3582530,"url":"https://alion.io/job/raydar-account-management-director-2","title":"Account Management Director","company":{"id":4478753,"name":"Raydar","domain":"raydar.com","url":"https://alion.io/company/raydar-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":160000,"max":200000,"currency":"USD","period":"year","gross":null,"usd_annual":200000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-25T00:00:00Z","employer_posted_date":"2026-08-25","last_verified_at":"2026-11-03T07:54:38Z","board_verified":true,"closed_at":null,"days_open":70,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":70},"description":"Our client is a global augmented-reality hardware pioneer building advanced optics, waveguides, and display systems for the next generation of smart glasses. Founded in 2011, the company has approximately 1,000 employees and more than a decade of experience taking precision AR technologies from research through scaled manufacturing. Backed by more than $4.3B in funding, the business is evolving into a strategic component supplier for major consumer-electronics and technology partners.\nWe are hiring an Account Management Director to own strategic OEM relationships through long, technically complex product-development cycles. This is a senior individual-contributor role with no quota and no direct reports. You will help build the account-management function from the ground up while serving as the bridge between partner teams and internal engineering, product, operations, manufacturing, and supply-chain groups.\nWhat you'll do\nOwn day-to-day relationships with strategic OEM partners from technical qualification through production\nServe as the single point of contact across partner and internal engineering, product, operations, and supply-chain teams\nCoordinate design reviews, technical discussions, program milestones, manufacturing readiness, and risk management\nTranslate partner priorities into clear internal actions while communicating constraints and tradeoffs with technical credibility\nAdvocate for partner needs and keep complex 12 to 18 month programs moving toward production\nHelp define the operating model, processes, and standards for a newly formed account-management function\nRequirements\n10 to 15 years of technical account management or customer-facing experience in complex hardware\nExperience in semiconductors, optics, displays, photonics, consumer electronics, sensors, or capital equipment\nA track record of owning strategic or OEM accounts through full product-development cycles rather than short, transactional sales motions\nTechnical fluency sufficient to discuss design tradeoffs without always relying on a specialist\nStrong cross-functional leadership across engineering, product, operations, manufacturing, and supply chain\nUS work authorization without current or future visa sponsorship\nWillingness to travel approximately 50%, including internationally\nBonus points\nFamiliarity with augmented reality, waveguides, display technology, optics, or photonics\nExperience at a component supplier selling into major OEM design cycles\nA background in technical program management, product management, or engineering followed by a move into customer-facing work\nLocation in or near Austin, Texas, or Plantation, Florida\nBenefits\nBase salary of $160K-$200K\nUnlimited paid time off\nComprehensive medical and retirement benefits\nUp to $20K in relocation support\nFull-time senior individual-contributor position with no sales quota\nRemote within the United States, with preference for Austin, Texas, or Plantation, Florida\nApproximately 50% travel, including international travel","description_format":"text","description_chars":3015,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-01T04:57:59Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long 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