{"id":3044655,"url":"https://alion.io/job/raymond-james-associate-director-client-access-technology","title":"Associate Director, Client Access Technology","company":{"id":1768977,"name":"Raymond James","domain":"raymondjames.com","url":"https://alion.io/company/raymondjames-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":20,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saint Petersburg, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":142000,"max_usd":267000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2576},"experience_years_min":10,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-08-06T00:00:00Z","employer_posted_date":"2026-08-06","last_verified_at":"2026-10-22T03:53:30Z","board_verified":true,"closed_at":null,"days_open":77,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":77},"description":"Job Description Summary\nThe Software Engineering Technology Associate Director leads the Client Access core engineering team responsible for building, enhancing, and supporting the Raymond James digital client experience. This role partners with Product, Architecture, business stakeholders, and technology teams to translate strategic priorities into secure, reliable, and scalable solutions. The manager provides technical and people leadership, oversees delivery and application support, and helps resolve complex technology issues that require coordination across multiple levels of the organization.Job Description\nThis position follows our hybrid workstyle policy: expected to be in a Raymond James office location three days per week, with at least one of those days being a Monday or a Friday.\nPlease note: This role is not eligible for Work Visa sponsorship, either currently or in the future.\nResponsibilities\nProduct, Architecture, business stakeholders, and other technology leaders to define requirements, establish priorities, evaluate solution options, and ensure end-to-end process and data integration.\n\nDirect projects and operational initiatives through the software development lifecycle, using Agile practices and measurable success criteria to manage scope, schedule, risk, quality, budget, and business outcomes.\n\nOversee internally developed and vendor-provided solutions, including vendor selection and coordination, implementation planning, integration, performance management, and ongoing support.\n\nManage workforce capacity, resource allocation, annual goals, and budgets; maintain consistent engineering processes, delivery standards, and team accountability.\n\nPromote sound engineering practices, continuous improvement, and innovation while remaining current on relevant technology, financial services, and industry trends.\n\nLead, coach, and develop software engineers and technical leads; set clear expectations, provide timely feedback, support career development, and build a culture of trust, accountability, inclusion, and continuous learning.\n\nAttract, develop, and retain talent; support workforce and succession planning; and ensure the team has the skills and capacity needed to meet current and future business priorities.\n\nEstablish operational ownership for production support, incident response, root-cause analysis, risk remediation, and service improvement, including participation in an on-call rotation when required.\n\nKnowledge of:\nSoftware engineering principles, application architecture, system integration, and the software development lifecycle.\n\nAgile delivery practices, DevOps and release management concepts, production support, incident management, and continuous improvement.\n\nEnterprise technology governance, risk management, information security, and controls appropriate to financial services.\n\nResource planning, budgeting, vendor management, and performance measurement.\n\nModern digital platform concepts, including scalable services, APIs, cloud-enabled technologies, observability, and resilient application design.\n\nSkill in:\nLeading engineering teams and delivering complex software initiatives involving both internally developed and vendor-provided solutions.\n\nTranslating business objectives into technical plans, delivery roadmaps, resource requirements, and measurable outcomes.\n\nEvaluating application design and architecture, identifying technical and operational risks, and guiding teams toward practical solutions.\n\nApplying Agile delivery practices and using metrics to improve delivery predictability, quality, and service reliability.\n\nManaging budgets, vendors, staffing, and competing priorities in a complex enterprise environment.\n\nCommunicating clearly with technical and nontechnical audiences, influencing decisions, resolving conflict, and building consensus across teams.\n\nAbility to:\nBuild and sustain a high-performing engineering organization by attracting, developing, coaching, and retaining diverse talent.\n\nSet clear direction, establish high standards, delegate effectively, and hold individuals and teams accountable for measurable results.\n\nBuild trusted partnerships across Product, Architecture, business, operations, risk, security, and vendor teams to achieve shared objectives.\n\nUse customer and business outcomes to guide priorities, decisions, processes, and service improvements.\n\nLead organizational and technical change, encourage innovative problem-solving, and adapt plans as customer, market, regulatory, and technology needs evolve.\n\nCommunicate complex information in a clear and compelling manner that supports timely decisions and coordinated execution.\n\nWork effectively under pressure, manage competing priorities, and occasionally support a nonstandard schedule, including nights, weekends, or on-call responsibilities.\n\nEducation/Previous Experience:\nAt least 7 years of relevant technology experience, including software development and people-management or technical-leadership experience; an equivalent combination of education, training, and experience may be considered.\n\nExperience leading the delivery and support of enterprise applications in a complex, regulated environment is preferred.\n\nFinancial services experience, particularly with client-facing digital platforms, is preferred.\n\n Education\nBachelor’s (Required)Work Experience\nGeneral Experience - 10 to 15 years, Manager Experience - 6 to 10 yearsCertifications\nTravel\nLess than 25% Workstyle\nHybridThe total compensation for this position includes base salary or wages, andmay include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.\nAt Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. \nWe expect our associates at all levels to:\nGrow professionally and inspire others to do the same\nWork with and through others to achieve desired outcomes\nMake prompt, pragmatic choices and act with the client in mind\nTake ownership and hold themselves and others accountable for delivering results that matter\nContribute to the continuous evolution of the firm\nAt Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.\n#LI-SA1","description_format":"text","description_chars":7100,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Equity","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors"],"lifecycle":[{"event":"open","at":"2026-10-21T23:57:31Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.264,"p_room":0.28,"age_days":77,"expected_fill_days":16,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/raymond-james-associate-director-client-access-technology","json_url":"https://alion.io/job/raymond-james-associate-director-client-access-technology.json","meta":{"generated_at":"2026-10-22T17:17:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":2892,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1768977},"rest":"https://alion.io/mcp/rest/get_company?id=1768977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fraymond-james-associate-director-client-access-technology"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fraymond-james-associate-director-client-access-technology"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fraymond-james-associate-director-client-access-technology"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/raymond-james-associate-director-client-access-technology\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fraymond-james-associate-director-client-access-technology"}]}