Zoho CRM Developer

Summary:

The Zoho CRM Developer plays a pivotal role in designing, developing, and maintaining tailored CRM solutions that align with evolving business requirements. This position focuses on building scalable, high-performance customizations within Zoho CRM, including modules, fields, workflows, and automation rules, using Deluge scripting for advanced logic. The developer is expected to leverage React.js to create dynamic, reusable widgets that enhance user experience and functionality within the CRM interface. Proficiency in COQL is essential for efficient data querying and reporting. The role demands strong integration capabilities using REST APIs to connect Zoho CRM with external systems, ensuring seamless data synchronization. A proactive mindset, analytical approach, and ability to translate business needs into technical implementations are critical for success.

Responsibilities:

• Design and implement custom modules, fields, and business processes in Zoho CRM
• Develop and maintain workflows, approvals, and automation rules to optimize business operations
• Write and debug custom logic using Deluge scripting for complex business requirements
• Build and deploy interactive widgets in Zoho CRM using React.js framework
• Utilize COQL for advanced data querying, reporting, and integration tasks
• Integrate Zoho CRM with third-party applications and systems via REST APIs
• Collaborate with cross-functional teams to gather requirements and deliver robust CRM solutions
• Troubleshoot and resolve technical issues with minimal downtime

Requirements

• Proven experience in configuring and customizing Zoho CRM environments
• Hands-on expertise in Deluge scripting for automation and custom logic
• Strong proficiency in developing CRM widgets using React.js framework
• Familiarity with COQL for querying and manipulating CRM data
• Experience integrating Zoho CRM with external systems using REST APIs
• Solid understanding of CRM best practices and process optimization
• Excellent problem-solving skills and ability to work independently
• Strong communication skills to convey technical concepts to non-technical stakeholders
• 1-3 years of relevant experience in CRM development or equivalent