{"id":4026720,"url":"https://alion.io/job/razorpay-senior-product-manager-3","title":"Senior Product Manager","company":{"id":4071,"name":"Razorpay","domain":"razorpay.com","url":"https://alion.io/company/razorpay","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":95,"open_postings":5,"ghost_share":0,"stale_share":0.4,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"OCR","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"WhatsApp","optional":false},{"name":"Ray","optional":true},{"name":"Rest API","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-11-10T13:18:41Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-15T06:24:54Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.\nRazorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.\nFrom building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech\nAcross India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.\nToday, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.\nOur scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.\nWe are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.\nBut what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.\nAbout the team\nRazorpay is India's leading full-stack payments and financial services company. The SME Payments Group owns the end-to-end experience for small and medium businesses across 14 product pods: onboarding, activation, payments, dashboard, growth and AI-native products.\nOnboarding Infra is the platform layer under every merchant's first mile. It runs sign-up and identity, KYC and verification, and the workflow and state systems that take a business from sign-up to live payments while keeping Razorpay compliant with RBI and CKYC norms. It also powers agentic onboarding: RAY, our AI assistant, verifies and activates merchants through this team's APIs.\nYou will own a platform whose consumers are other product teams, AI agents and regulators as much as merchants.\nWhat you'll own\nYou will own six platform areas end to end, with a senior engineering team of principal, staff and senior engineers.\n\nArea\n\nWhat it covers\n\nSign-up and identity\n\nSign-up, login and user and merchant creation across email, mobile and Google\n\nKYC and verification\n\nCKYC, video KYC; world class OCR platforms; KYC partnerships\n\nOnboarding workflows and state\n\nThe workflow engine and state machine behind merchant KYC and periodic re-KYC; event-driven state sync to downstream systems\n\nData privacy and segregation\n\nPII vaulting, consent, and clean separation of data and services across legal entities\n\nAgentic onboarding rails\n\nThe APIs, tools and guardrails that let an AI agent verify and activate a merchant safely\n\nPlatform reliability\n\nSLOs, incident load, support tickets caused by system issues, and test coverage, owned jointly with engineering\n\nWhat you'll do\nOwn the Onboarding Infra roadmap and its outcomes: compliance, verification coverage and accuracy, latency, reliability and cost per verification, all tied back to merchant activation.\nWrite PRDs and API specs engineers can build from: data models, state transitions, failure modes, idempotency, retries and SLAs.\nReview tech specs and design docs as a peer, and make the call on build-versus-buy, sync-versus-async and consistency tradeoffs.\nTurn regulation into system design with Compliance, Legal and Risk: RBI KYC directions, CKYC and the DPDP Act. Keep Razorpay audit-ready.\nPick and manage verification partners (registries, bureaus, video KYC and data providers) on coverage, accuracy, latency, uptime and cost. Design the fallbacks when one fails.\nBuild the rails for agentic onboarding: expose verification and workflow capabilities as clean tools an AI Agent can call safely, with evals, guardrails and human review where risk demands it.\nWhat we're looking for\nExperience and background\n4 to 8 years of product management, with at least 2 years owning a platform, API or infrastructure product.\nAn engineering foundation: a degree in computer science or engineering is not a mandate, ideally 2+ years as a software engineer, solutions architect or similar before moving into product.\nFintech, payments, banking, lending or identity experience is a plus.\nTechnical depth\nReads and writes API specs (REST, OpenAPI) and designs contracts other teams depend on.\nUnderstands distributed-systems basics: event-driven architecture and queues, workflow orchestration, idempotency, retries, eventual consistency and state rollback.\nHolds their own in design reviews: data models, service boundaries, latency budgets, SLOs and failure modes.\nReads observability data (dashboards, traces, logs) and can triage an incident alongside engineers.\nFluent in SQL; analyses funnels and system data without waiting on an analyst.\nKnows the basics of PII handling, encryption, access control and data vaulting.\nAI and agentic systems\nHas shipped or prototyped with LLMs and agents: tool calling, agent orchestration, evals and guardrails. Not a future interest; show us what you built.\nUses AI tools daily in their own work: specs, analysis, prototyping.\nCollaboration and communication\nEarns the trust of principal and staff engineers through technical judgment\nWorks well with Compliance, Legal, Risk and external partners, and turns ambiguous regulation into crisp requirements.\nWrites clear, short docs that ends the debate.\nGood to have\nBuilt or run KYC, AML, identity verification, onboarding or risk platforms.\nWorking knowledge of India's KYC stack: CKYC, video KYC, DigiLocker, and PAN, GSTIN and Udyam verification.\nHas been through RBI regulatory programs or audits, or DPDP Act compliance work.\nIdentity and auth experience: OAuth, SSO, OTP login and account security.\nManaged external vendors against SLA-backed contracts.\nFounder or early-stage experience building infrastructure from zero.\nWhy this role\nEvery Razorpay merchant passes through your platform. Your work shows up directly in activation and compliance.\nYou will make onboarding, usually a merchant's longest and dullest step, feel fun: you'll build one of the first AI agents in Indian fintech that takes a business from sign-up to live payments in one conversation.\nRazorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.\nFollow us on LinkedIn & Twitter","description_format":"text","description_chars":8372,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Payment Processing & Gateways","HR & Payroll Software"],"lifecycle":[{"event":"open","at":"2026-11-10T17:12:55Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":19,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/razorpay-senior-product-manager-3","json_url":"https://alion.io/job/razorpay-senior-product-manager-3.json","meta":{"generated_at":"2026-11-15T12:15:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2021,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4071},"rest":"https://alion.io/mcp/rest/get_company?id=4071"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frazorpay-senior-product-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frazorpay-senior-product-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frazorpay-senior-product-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/razorpay-senior-product-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frazorpay-senior-product-manager-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4026720}},{"tool":"search_jobs","arguments":{"company":"razorpay.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4026720},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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