Long applicationsign-up on Oracle
Customer Service Representative
Smart Apply
Similar jobs
Location
In office (East Windsor)
Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on Oct 13, 2026. RB Global scores B on the Alion truth index.
Overview
Company
Impact
Profile match
Headquartered in Westchester, Illinois, United States, RB Global, Inc. (formerly Ritchie Bros. Auctioneers) is a leading omnichannel marketplace provider specializing in the disposition, auction, and lifecycle management of commercial assets and vehicles. The company operates a global network of digital trading platforms and physical auction sites under prominent brands, including Ritchie Bros., IAA, Rouse Services, and SmartEquip. Beyond live and online unreserved auctions for heavy machinery, agricultural equipment, and automotive fleets, it provides end-to-end support services such as equipment inspection, asset appraisals, title processing, and logistics management. RB Global plays a pivotal role in facilitating global business-to-business commerce across construction, transportation, agriculture, and government surplus sectors.
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers.
Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on business and branch growth.
What Do IAA Customer Service Reps Do?
- Provide a variety of customer support services through the mail, telephone, and direct personal contact
- Process orders and assignments and enter data into our internal computer systems
- Reference pricing and delivery information
- Respond to customer questions, inquiries, and requests
- Set up new and maintain existing records
- Perform word processing assignments, filing, and related clerical duties
- Process paperwork in preparation for auction day, securing necessary approvals
- Assist with other duties around the office to help out
What are the Requirements?
- Ability to communicate comfortably with customers
- A phenomenal teammate, willing to assist your peers
- Digital literacy
- Time management skills
- Positive attitude
- Ability to work independently
- Strong interpersonal skills
- Professional and clean appearance
Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
1,863,703 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Free forever. No card. Under a minute.
Recommended for you based on this role
Customer Success
Similar stack
Same company
East Windsor
Customer Success Manager
9 min ago
$115k – $130k per year • In office • 3+ years exp • Portland • Boise • New York
AI/ML
Claude
Model Context Protocol
Management
Slack
Apply
Apply
Equity • In office • 1+ year exp • High School Diploma
Apply
Apply
Apply
Field Service, Construction Rep General
15 days ago
≈ $40k – $90k per year (Estimated) • In office • East Windsor
Apply
Loader Operator I
28 days ago
≈ $40k – $90k per year (Estimated) • In office • High School Diploma • East Windsor
Apply
Electron Beam Strip Weld Operator - 2nd shift
1 month ago
≈ $35k – $79k per year (Estimated) • In office • Full-Time • High School Diploma • East Windsor
Apply
Personal Trainer
1 month ago
$50k – $90k per year • In office • 1+ year exp • High School Diploma • East Windsor
Apply
Flattener Operator - 2nd shift
4 months ago
≈ $35k – $79k per year (Estimated) • In office • Full-Time • High School Diploma • East Windsor
Apply
This is one of many
1,863,703 more open roles from verified company boards, updated every day.