Inside Territory Manager

About the Role

We’re hiring a results-driven, customer-focused Inside Territory Manager (ITM) to grow a defined territory by developing new business and expanding existing accounts. You’ll sell Ritchie Bros.’ multi-channel solutions-Live Unreserved Auctions, Marketplace-E, and IronPlanet-through consultative, phone- and web-based selling.

This hybrid role blends in-office collaboration with remote productivity and partners closely with field teams to deliver an exceptional customer experience across the full sales cycle.

We offer a competitive base salary with uncapped commissions, comprehensive benefits, and clear paths for career growth and professional development.

Key Responsibilities

• Own and grow a defined territory through proactive prospecting, qualification, and disciplined follow-up.
• Sell across channels (Live Auction, Marketplace-E, IronPlanet) using a consultative approach and value-based proposals.
• Full-cycle sales support: qualify, scope equipment opportunities, coordinate pricing/ops inputs, secure contracts, and manage post-sale follow-through.
• Maintain a rigorous pipeline and activity hygiene in Salesforce, updating opportunities, next steps, and forecast accuracy in real time.
• Build and maintain a territory playbook: account plans, whitespace, contact maps, next-action cadence.
• Collaborate cross-functionally (pricing, ops, marketing, field sales) to negotiate and close deals.
• Meet or exceed goals for GTV, revenue rate, conversion, and activity cadence.

Qualifications (Objective Screening Criteria)

• 3+ years of inside sales experience in a structured, quota-carrying role (industrial/construction/heavy equipment or B2B durable goods preferred).
• Consistent quota attainment with evidence of pipeline creation and conversion (please include metrics).
• Salesforce (or comparable CRM) proficiency with demonstrated pipeline and forecast discipline.
• Exceptional organization and time management-able to juggle full-cycle sales support and high-volume follow-up with accuracy.
• Strong verbal/written communication, discovery, and presentation skills (phone/video-first selling).
• Competitive, accountable, and customer-centric-wins without sacrificing integrity.
• Education: 2-year college diploma in Business, Sales, or related field (or equivalent experience).
• Comfortable in a hybrid work model (office collaboration + remote productivity).