{"id":2902872,"url":"https://alion.io/job/rba-spetsialist-podderzhki-amocrm","title":"Специалист поддержки amoCRM","company":{"id":4451169,"name":"RBA","domain":"r-b-a.ru","url":"https://alion.io/company/rba-3","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HeadHunter","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"contractor","work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Moscow, Russia"],"countries":["RU"],"hiring_countries":["RU","BY","KZ","KG","AM"],"hiring_countries_total":5,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":18500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":20},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Telegram","optional":false},{"name":"WhatsApp","optional":false},{"name":"Looker","optional":true},{"name":"Power BI","optional":true},{"name":"Python","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-10-20T06:56:49Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-01T05:20:57Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Обязанности: Администрирование amoCRM: воронки, этапы, поля, права доступа, теги, шаблоны\n Настройка и поддержка интеграций: Calltouch, телефония, сайт и формы, мессенджеры (WhatsApp, Telegram, Max), почта\n Контроль корректной передачи источников и UTM-меток в сделки, чтобы «неизвестных» лидов было минимум\n Настройка автоматизаций: Salesbot, триггеры, задачи менеджерам, смена этапов, обязательные поля (причины отказа, сумма, предоплата)\n Подготовка данных для сквозной аналитики: выгрузки, отчёты по воронке «лид → квал → предоплата → продажа», стоимость сделки\n Поддержка отдела продаж: ответы на вопросы, обучение новых менеджеров, инструкции\n Контроль чистоты базы: дубли, незакрытые сделки, пустые поля, просроченные задачи\n Требования:\nОпыт администрирования amoCRM от 1 года, готовность показать примеры настроенных воронок и автоматизаций\n Опыт подключения и настройки интеграций с коллтрекингом (Calltouch, CoMagic, Roistat или аналоги)\n Понимание UTM-разметки, источников трафика и логики сквозной аналитики\n Умение работать с Salesbot и стандартными виджетами amoCRM\n Уверенный Excel / Google Таблицы: сводные таблицы, ВПР, выгрузки и сверка данных\n Аккуратность, внимание к деталям, умение документировать настройки.\n Будет плюсом:\n Сертификат партнёра / интегратора amoCRM\n Навыки построения дашбордов (Looker Studio, DataLens, Power BI)\n Базовый SQL или Python для обработки выгрузок.\n Личные качества:\n Самостоятельность: может взять задачу «сделать так, чтобы источник лида всегда был заполнен» и довести её до результата\n Умеет объяснять сложное простым языком менеджерам продаж\n Быстро реагирует на сбои, но не делает изменений в CRM без согласования и фиксации\n Условия:\nудалённо / частичная занятость / проектно с абонентской поддержкой.","description_format":"text","description_chars":1760,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Russian","level":"Advanced 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