{"id":1243214,"url":"https://alion.io/job/rbc-agile-flex-operator","title":"Agile Flex Operator","company":{"id":1757835,"name":"Royal Bank of Canada","domain":"rbc.com","url":"https://alion.io/company/rbc-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":100,"open_postings":18,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Halifax, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":67000,"period":"year","method":"role_country_seniority_unknown","sample_n":1059},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-01T02:39:34Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Job Description\nWhat is the opportunity?\nReceives, investigates, and responds to all customer inquiries and complaints regarding banking products and services; processes basic bank service transactions. With extensive knowledge of the job and policies/practices, performs a wide range of advanced administrative/operational assignments.\nWhat will you do?\nThe Agile Flex Operator is part of a dynamic team that will be trained to support numerous functions throughout Payment and Trade Operations (PTO), including:\nTrade\n\nWire Payments\n\nWire Investigations\n\nDay 2 DCP (Digital Check Processing) Investigations\n\nSettlement: Monitoring of Inbound and Outbound payment files between Financial Institutions to ensure proper financial Settlement and reporting with Payments Canada\n\nSystem Monitoring: To ensure timely processing of Payments Files\n\nWhat do you need to succeed?\nMust-have\nHigh School Education\n\nBe Flexible and Adaptable\n\nAttention to Detail (Accuracy)\n\nTime Management (Efficiency)\n\nWillingness to Learn\n\nNice to have\nPost-Secondary Education\n\nKnowledge of RBC Products and Services\n\nExperience in Data Entry and Correction\n\nWhat’s in it for you?\nWe thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.\nA comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable\n\nLeaders who support your development through coaching and managing opportunities\n\nAbility to make a difference and lasting impact\n\nWork in a dynamic, collaborative, progressive, and high-performing team\n\nA world-class training program in financial services\n\nFlexible work/life balance options\n\nOpportunities to do challenging work\n\nJob Skills\nAgile Methodology, Banking Products, Business, Change Management, Check Processing, Communication, Critical Thinking, Customer Service, Financial Settlements, Interpersonal Relationship Management, Operational Delivery, Payment Handling, Process Improvements, Processing, Time Management, Trade Operations, Wire TransferAdditional Job Details\nAddress:\n120 WESTERN PKY:BEDFORDCity:\nBedfordCountry:\nCanadaWork hours/week:\n37.5Employment Type:\nFull timePlatform:\nTECHNOLOGY AND OPERATIONSJob Type:\nRegularPay Type:\nSalariedPosted Date:\n2026-09-14Application Deadline:\n2026-10-17Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above\nOur Employment Opportunities\nAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.\nJoin our Talent Community\nStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.\nExpand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.\nRBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.","description_format":"text","description_chars":3967,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-09-25T16:58:10Z"}],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":1,"p_active":0.599,"p_room":0.55,"age_days":10,"expected_fill_days":9,"reasons":["conf:3","velocity","win:tail","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/rbc-agile-flex-operator","json_url":"https://alion.io/job/rbc-agile-flex-operator.json","meta":{"generated_at":"2026-10-01T10:04:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1130,"day_limit":5000,"remaining_today":3870,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}