{"id":1242105,"url":"https://alion.io/job/rbc-application-support-analyst","title":"Application Support Analyst","company":{"id":1757835,"name":"Royal Bank of Canada","domain":"rbc.com","url":"https://alion.io/company/rbc-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":100,"open_postings":18,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"PowerShell","optional":false},{"name":"SQL","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-08-22T00:00:00Z","employer_posted_date":"2026-08-22","last_verified_at":"2026-10-01T13:07:39Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":41},"description":"Job Description\nEnsuring that up-to-date job control language is maintained and documented for each program that is part of a scheduled production run.\nEnsuring the documentation and tracking of all shift turnover issues.\nContributing to job scheduling and report distribution, as well as data center standards development and enforcement.\nMonitoring the library to insure that the proper generation of data files are available for production runs and tracks resolution.\n Monitoring the EOD batches and act immediately to identify the root cause for job failures and remediate.\nMonitor via ITRS Dashboard to ensure health of Application.\nEnsure timely delivery to downstream consumers (Front Office).\nDrive improved stability and higher quality of data delivered to Front Office.\nDocument new issues that occur and maintain/enhance existing documentation to ensure consistent steps performed for known issues.\nCoordinate between several groups to remediate issues (Support, Development, Analytics, Quants).\nInvestigate pricing failures and resolve issues utilization various skills including SQL, Unix, Windows.\nDevelop scripts to automate processes using Powershell and other scripting languages.\nRequirements:\nPowershell scripting\nSQL language (any DB language but SQL Server/Oracle preferred\nWindows Server, ability to deep-dive into issues\nITRS Geneos Monitoring Software\nJob Scheduler experience (i.e. BMC Control-M, Cron, etc.)\n Job Skills\nComputer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems SoftwareAdditional Job Details\nAddress:\nPERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYACity:\nPutrajayaCountry:\nMalaysiaWork hours/week:\n40Employment Type:\nFull timePlatform:\nWEALTH MANAGEMENTJob Type:\nRegularPay Type:\nSalariedPosted Date:\n2026-04-23Application Deadline:\n2026-10-31Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above\nOur Employment Opportunities\nAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.\nJoin our Talent Community\nStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.\nExpand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.\nRBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. 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