{"id":1244431,"url":"https://alion.io/job/rbc-branch-service-manager-registered-client-associate","title":"Branch Service Manager / Registered Client Associate","company":{"id":1757835,"name":"Royal Bank of Canada","domain":"rbc.com","url":"https://alion.io/company/rbc-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":100,"open_postings":92,"ghost_share":0.011,"stale_share":0,"repost_share":0.087,"time_to_fill_p50_days":13,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Denver, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-21T13:24:36Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":29},"description":"Job Description\nWhat is the opportunity?\nJoin RBC and help clients thrive and communities prosper. You will embrace RBC Wealth Management’s core values and culture as an integral part of our branch serving financial advisors, clients and the team. The Branch Service Manager (BSM) is a player-coach role, acting as the primary liaison between the Complex management team and the branch on operational matters. You will model, encourage and develop a positive and productive work environment to foster a strong team culture within the branch. At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you. \nWhat will you do?\nOversee branch staff and operations to keep branch running smoothly including onboarding, training and motivating branch staff, providing work direction, and resolving issues pertaining to staff supervision and/or escalating to Complex management team.\nEnsure the effective communication of all policy and procedural changes and other issues that impact the branch employees and their ability to effectively perform their jobs.\nOnboard new accounts, accurately record all securities and/or coupons received from clients and ensure they are credited to the proper accounts and quickly and accurately transmitted to the Complex main office and Minneapolis following all required branch, complex and RBC procedures for handling client securities.\nOversee cage activities to make sure transactions get processed in a timely manner\nBuild and maintain professional relationships with clients by assisting them and answering account questions; facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires and ACH’s in a timely manner.\nWhat do you need to succeed?\n Must-have\n3+ years of financial services experience with a solid knowledge of industry rules and regulations\nStrong written and verbal communication and computer skills\nSeries 7 and 66 (or Series 63/65) or the ability to obtain within 12 months\nAttention to detail coupled with the mindset of how you can make the branch more efficient and effective\nNice-to-have\nBachelor’s degree or job related experience\nSupervisory experience\nWhat’s in it for you?\nWe thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.\nA comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable\nLeaders who support your development through coaching and managing opportunities\nAbility to make a difference and lasting impact\nWork in a dynamic, collaborative, progressive, and high-performing team\nFlexible work/life balance options\nOpportunities to do challenging work\nOpportunities to take on progressively greater accountabilities \nAccess to a variety of job opportunities across business\nThe good-faith expected salary range for the above position is $50,000 - $80,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:\nDrives RBC’s high performance culture\nEnables collective achievement of our strategic goals\nGenerates sustainable shareholder returns and above market shareholder value\nJob Skills\nCustomer Knowledge, Customer Service, Customer Service Management, Group Problem Solving, Identifying Sales Opportunities, Interpersonal Relationship Management, Oral Communications, Perseverance and Follow-Through, Product Services, Sales ActivitiesAdditional Job Details\nAddress:\n1801 CALIFORNIA STREET:DENVERCity:\nDenverCountry:\nUnited States of AmericaWork hours/week:\n40Employment Type:\nFull timePlatform:\nWEALTH MANAGEMENTJob Type:\nRegularPay Type:\nSalariedPosted Date:\n2026-09-18Application Deadline:\n2026-11-28Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above\nOur Employment Opportunities\nAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.\nJoin our Talent Community\nStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.\nExpand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.\nRBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.","description_format":"text","description_chars":5962,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-09-25T17:03:29Z"},{"event":"close","at":"2026-09-26T07:48:32Z"},{"event":"reopen","at":"2026-10-06T19:19:47Z"},{"event":"close","at":"2026-10-07T19:45:30Z"},{"event":"reopen","at":"2026-10-07T22:32:08Z"},{"event":"close","at":"2026-10-08T08:58:16Z"},{"event":"reopen","at":"2026-10-08T17:14:17Z"},{"event":"close","at":"2026-10-11T14:12:30Z"},{"event":"reopen","at":"2026-10-12T00:21:49Z"},{"event":"close","at":"2026-10-13T00:51:40Z"},{"event":"reopen","at":"2026-10-13T08:20:10Z"},{"event":"close","at":"2026-10-14T16:59:35Z"},{"event":"reopen","at":"2026-10-14T20:20:58Z"},{"event":"close","at":"2026-10-15T23:16:27Z"},{"event":"reopen","at":"2026-10-16T02:40:07Z"},{"event":"close","at":"2026-10-17T00:33:08Z"},{"event":"reopen","at":"2026-10-17T04:57:22Z"},{"event":"close","at":"2026-10-19T06:50:10Z"},{"event":"reopen","at":"2026-10-19T11:07:06Z"},{"event":"close","at":"2026-10-19T18:55:54Z"},{"event":"reopen","at":"2026-10-19T22:55:20Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 4 · green card filings: 1","filings_12m":4,"filings_prev_12m":15,"green_card_filings_12m":1,"median_offered_wage_usd":171500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.54,"p_room":0.35,"age_days":29,"expected_fill_days":13,"reasons":["conf:2","velocity","win:tail","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":80000,"is_top_pay":true},"html_url":"https://alion.io/job/rbc-branch-service-manager-registered-client-associate","json_url":"https://alion.io/job/rbc-branch-service-manager-registered-client-associate.json","meta":{"generated_at":"2026-10-21T13:36:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19277,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1757835},"rest":"https://alion.io/mcp/rest/get_company?id=1757835"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frbc-branch-service-manager-registered-client-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frbc-branch-service-manager-registered-client-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frbc-branch-service-manager-registered-client-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rbc-branch-service-manager-registered-client-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frbc-branch-service-manager-registered-client-associate"}]}