Client Advisor

Job Description

What is the opportunity?

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new clientacquisitionand deepening existing relationships. If you havethe self-motivation to deliver exceptional customer service and thrive in atarget basedperformance environment, you can builda great careerwith us as a future Account Manager/Banking Advisor.

Whatwillyoudo?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and byidentifyingsales and referral opportunities

• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions andretainbusiness

• Contribute to team results by listening and spotting opportunities to offeradditionaladvice, introduce clients to the capability of RBC partners, or personally fulfil client solutions

• Proactively take ownership of resolving and preventing client banking problems

• Cultivate andmaintainrelationships with partners to work as one RBC team

• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutionsenvironment.

• Drive and self-motivation, as well as excellent communication skills and emotional intelligence

• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)

• Personal flexibility to work flexhours.

• Eagerness to learn and determination tosucceed.

Nice-to-have

• Track recordin building rapport andmaintainingclient relationships within the financial,serviceor retailindustry.

• Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course)

What'sin it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitivecompensation.

• A world-class training program in financial services

• Excellent career development and access to a variety of job opportunities across business and geographies

• Leaders who support your development through coaching and managing opportunities

• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Additional Job Details

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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.