{"id":1244184,"url":"https://alion.io/job/rbc-senior-analyst-hr-shared-services","title":"Senior Analyst, HR Shared Services","company":{"id":1757835,"name":"Royal Bank of Canada","domain":"rbc.com","url":"https://alion.io/company/rbc-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":100,"open_postings":75,"ghost_share":0.013,"stale_share":0,"repost_share":0.027,"time_to_fill_p50_days":13,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":30000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2897},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-20T00:00:00Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-20T02:36:52Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":29},"description":"Job Description\nPayroll Administration:\nHandles day to day payroll administrations for Malaysia.\n\nEnsures payroll is processed timely, accurately and in compliance with company and local regulations.\n\nSupports and maintains different types of trackers / templates including but not limited to FTE Tracker, Shift Template, Overtime Template, New Hire Template, Payroll Instruction Template, Promotion Tracker, etc.\n\nPrepares monthly payroll reports.\n\nResponsible for statutory updates (i.e. new hires registrations & resignations update on statutory portal).\n\nSupports and assist with the referral award to ensure accurate record are in place.\n\nPerforms Workday updates based on requirement.\n\nHR Services Delivery:\nMaintains the Personal file (P-file) for Malaysia employees for entire employee life cycle. i.e. from joining to exit.\n\nEnsures mandatory documents are received (from candidates, business, HR and employees) and stored in agreed Physical and Digital formats.\n\nEnsures P-file records are kept in compliance with Company’s data retention schedules and local regulations.\n\nSupports in off-boarding process including tracking and updating resignation tracker, co-ordinates the cancellation of access with Access Management, and return of access card to Admin/HR.\n\nAssists in expatriate administration (i.e. Employment Pass & PVP).\n\nHandles the staff insurance / benefit administration activities (i.e. enrollment, changes, and termination).\n\nAssists in issuing HR related letters as required.\n\nSupports in handling Workday data issues and enquiries.\n\nSupports other adhoc HR duties as assigned.\n\nExceptional Employee Experience:\nSupports in assessing and responding to employee queries.\n\nWorks collaboratively with team members and provide assistance to local and global HR teams and HR Centres of Excellence when required.\n\nSupports the execution of change whilst assisting local HR employees with required data.\n\nContributes to an exceptional experience through strong people practices that amplify our Collective Ambition and inspire, support and empower our employees to do their best.\n\nCoordinates performance and service awards.\n\nAssist on Insurance claims by sending original claim to AIA and Liaising with employee on any AIA rejected claim.\n\nDealing with employees for collection of the following letters/card - AIA rejected claim, Sunlife statement, Inland Revenue letter and Collection of AIA card.\n\nAssists and drives day to day operations of HR functions and duties as assigned.\n\nAgile, Productive Work Place - Project Delivery:\nSupports HR projects/ initiatives as assigned.\n\nSupports compensation and talent processes as assigned.\n\nWhat do you need to succeed?\nMust-have\nUndergraduate degree in Human Resources, business, or related discipline plus HR certification preferred.\n\nTypically 3-6 years of related experience in Human resources experience and knowledge; prior financial services experience; strong Excel skills (VBA and Macro capability preferred).\n\nStrong analytical, presentation and project management skills.\n\nHigh degree of organization and logic.\n\nStrong Business and Consulting Orientation.\n\nInnovative problem-solving skills and demonstrated ability to make appropriate decisions.\n\nStrong customer service and relationship building skills.\n\nChange leadership, Strategic mindset, Innovative and creative thinking.\n\nAs a guideline to ensure a reasonable time is spent in a role, you are expected to have at least 12 months of service in your current role for any lateral move.\n\nNice-to-have\nAnticipates client needs and delivers HR products with timeliness, accurately sensing the urgency and sensitivity of the situation\n\nAbility to prioritize effectively with multiple and changing task.\n\nDemonstrated ability to redirect issues to appropriate resources.\n\nIndependent, confident, self-motivated, pro-active and mature.\n\nWhat’s in it for you?\nWe thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.\nA comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.\n\nLeaders who support your development through coaching and managing opportunities.\n\nA world-class training program in financial services.\n\nA collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.\n\nJob Skills\nAdditional Job Details\nAddress:\nPERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYACity:\nPutrajayaCountry:\nMalaysiaWork hours/week:\n40Employment Type:\nFull timePlatform:\nHUMAN RESOURCES & BMCCJob Type:\nRegularPay Type:\nSalariedPosted Date:\n2026-08-06Application Deadline:\n2026-11-30Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above\nOur Employment Opportunities\nAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.\nJoin our Talent Community\nStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.\nExpand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.\nRBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. 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