Exports Controller

Job Description

RCL FOODS is a deeply rooted South African food manufacturer that produces some of the country’s most-loved brands: Yum Yum peanut butter, Nola mayonnaise, Ouma rusks, and Selati sugar, just to name a few. At the heart of our culture and strategy is our Purpose - WE GROW WHAT MATTERS - which encapsulates our belief in collectively doing that little more to create a positive impact that matters.

Visit our website at: www.rclfoods.com

We are on the hunt for an Export Controller with a strong customer service mindset and solid export experience to join our Growth Division in Durban. The role supports our Export Country Managers and acts as an important link between customers and internal teams to enable effective sales execution and seamless export operations.

Minimum Requirements

• National Diploma or Degree in Marketing, Business Science, Logistics or Supply Chain.
• 3-5 years’ relevant experience.
• Strong knowledge of export systems, processes and compliance requirements, including Customs & Excise, freight forwarding, shipping, banking, export risk management and VAT compliance.
• Sound knowledge of Incoterms.
• Advanced computer literacy, particularly Excel and PowerPoint.
• Operational understanding of SAP authorisation and GRC.
• Proficiency in English, with French or Portuguese advantageous.

Duties & Responsibilities

• Coordinate key export administration and provide day-to-day support to Export Country Managers.
• Manage and screen export enquiries, ensuring opportunities are appropriately assessed and directed.
• Coordinate with internal teams and external service providers to ensure customer, logistics, regulatory, quality and country requirements are met.
• Support sales reporting, forecasting, pricing, deals, claims and outstanding-order management.
• Work closely with freight forwarders, transporters, clearing agents and logistics partners to support a seamless route to market.
• Coordinate export licences, regulatory requirements, plant compliance and country-specific packaging requirements.
• Support customer relationships, promotions and sales activities in key export markets.
• Maintain accurate export pricing, product information, catalogues and SKU/pack information.
• Coordinate the resolution of customer quality complaints and product recalls, where required.
• Travel locally and internationally when required.