{"id":4283260,"url":"https://alion.io/job/rd-partners-lab-application-support-specialist","title":"Lab Application Support Specialist","company":{"id":4541649,"name":"R&D Partners","domain":"r-dpartners.com","url":"https://alion.io/company/r-and-d-partners","size_band":"11-50","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GMP","optional":false},{"name":"LIMS","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-04T00:00:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-13T21:00:19Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Are you experienced and skilled in IT looking for a new challenge as a Laboratory IT Systems Support Specialist?\nR&D Partners is seeking a Laboratory IT Systems Support Specialist to provide day-to-day support, maintenance, and configuration of laboratory IT systems in a regulated environment. You will work closely with laboratory teams, vendors, and IT infrastructure groups to ensure systems are reliable, compliant, and meet operational needs. This role focuses on troubleshooting, system improvements, and maintaining compliance with industry standards.\nPlease note that to be considered for this role you must have the right to work in this location.\nResponsibilities:\nProvide support for laboratory software and systems, such as LIMS, Empower, and other lab applications.\nTroubleshoot and resolve system issues, including user access, software configurations, and data flow.\nManage system integrations between lab instruments, databases, and enterprise systems.\nMaintain system settings, user roles, and security controls in line with compliance policies.\nAssist with database-related tasks, such as backups, monitoring, and basic troubleshooting.\nSupport system validation activities, including testing, documentation, and periodic reviews.\nCoordinate system upgrades, patches, and maintenance with minimal disruption to lab operations.\nCreate and update system documentation, including standard operating procedures (SOPs) and user guides.\nProvide evidence and documentation during audits and inspections.\nTrain lab users on system workflows and best practices.\nCollaborate with vendors for issue resolution and system enhancements.\nKey Skills and Requirements:\n2+ years experience with laboratory IT systems and software (e.g., LIMS, Empower, FTIR, UV).\nBasic understanding of database management and SQL.\nIT Education\nKnowledge of compliance standards like GMP, Data Integrity, and cybersecurity.\nStrong problem-solving skills and ability to troubleshoot technical issues.\nExperience with system validation processes and documentation.\nExcellent communication skills to work with cross-functional teams and vendors.\nFor more information, please contact Billy O’Brien.\nIf you are interested in applying to this exciting opportunity, then please click ‘Apply’ or to speak to one of our specialists visit the ‘Contact Us’ page.\nR&D Partners is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. R&D Partners is acting as an Employment Agency in relation to this vacancy.\nBy submitting this application, you confirm that you’ve read and understood our privacy policy, which informs you how we process and safeguard your data - https://www.r-dpartners.com/privacy-policy/","description_format":"text","description_chars":2761,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing","Executive Search"],"lifecycle":[{"event":"open","at":"2026-11-13T21:00:19Z"}],"visa":[],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.761,"p_room":0.9,"age_days":9,"expected_fill_days":20,"reasons":["conf:1","win:mid","comp:junior"],"computed_at":"2026-11-13T22:23:37Z"},"pay":null,"html_url":"https://alion.io/job/rd-partners-lab-application-support-specialist","json_url":"https://alion.io/job/rd-partners-lab-application-support-specialist.json","meta":{"generated_at":"2026-11-13T22:23:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":44699,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4541649},"rest":"https://alion.io/mcp/rest/get_company?id=4541649"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frd-partners-lab-application-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frd-partners-lab-application-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frd-partners-lab-application-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rd-partners-lab-application-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frd-partners-lab-application-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4283260}},{"tool":"search_jobs","arguments":{"company":"r-dpartners.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4283260},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}