{"id":3789145,"url":"https://alion.io/job/rea-group-senior-relationship-manager","title":"Senior Relationship Manager","company":{"id":11737,"name":"REA Group","domain":"rea-group.com","url":"https://alion.io/company/rea-group","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":true,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T05:29:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-10T07:24:09Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"· Hybrid working, birthday leave and purchased leave options\n· Flexible parental leave for primary and secondary carers\n· Volunteering leave, community grants and matched payroll giving\nWe're REA \nWith bold and ambitious goals, REA Group is changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home. \nOur people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to have been named in Australia’s “Top 5” Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.\nWhere the team fits in \nResi Sales brings together Relationship Managers, Specialist Sales, Customer Success and Sales Support to help residential customers get more from REA. It’s a collaborative, fast-moving team that builds strong partnerships, spots opportunities and connects agencies with the right people and solutions.\nWhat you’ll do\nWe’re looking for a Senior Relationship Manager to build strong, strategic relationships with a portfolio of our tier 1-3 customers. You’ll get to know each customer’s business, understand what matters to them, and connect them with the right REA people and solutions to support their goals. This is a customer-facing role with regular in-person engagement.\n\nOwn and grow relationships across a defined customer portfolio and territory.\nUnderstand customer needs, identify opportunities to create value, and bring in the right specialists to help.\nSupport customer retention and revenue growth through relevant product upgrades and solutions.\nLead quarterly business conversations that help customers get more value from REA products and features, partnering with Customer Success where appropriate.\nBuild and deliver a strategic portfolio and territory plan, with clear customer engagement priorities.\nCustomer Support and Sales Support to deliver a connected customer experience.\n\nWhat you’ll bring\nA genuine interest in understanding customers’ businesses and building trusted, long-term relationships.\nA commercially minded approach, with the ability to recognise customer needs and turn them into practical growth opportunities.\nConfidence leading customer conversations, including business reviews and discussions about product value.\nStrong planning and follow-through, and the ability to coordinate the right people around a customer need.\nA collaborative style and a focus on delivering a positive customer experience.\n\nHow you’ll make an impact\n\nYou’ll help customers get more from their partnership with REA, strengthen product engagement, protect and grow existing business, and create clear plans for long-term customer success.\nThe REA experience\nThe physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow.\nSome of ourPerks & Benefitsinclude:\nA hybrid and flexible approach to working \nFlexible leave options including, birthday leave and purchase additional leave \nFlexible parental leave offering for primary and secondary carers \nOur Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity \nHackdays so you can bring your big ideas to life \nOur commitment to Diversity, Equity, and Inclusion\nWe are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.\nJoin our Talent Neighbourhood\nKeen to be part of REA but didn't find a perfect match with this opportunity? Perhaps the timing isn't right? You should join our Talent Neighbourhood!\n#LI-HYBRID","description_format":"text","description_chars":4147,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Growth opportunities","Hybrid work","Parental leave"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["PropTech","Online Classifieds","Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-11-05T05:29:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":32,"reasons":["conf:9","velocity","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/rea-group-senior-relationship-manager","json_url":"https://alion.io/job/rea-group-senior-relationship-manager.json","meta":{"generated_at":"2026-11-10T09:00:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20956,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":11737},"rest":"https://alion.io/mcp/rest/get_company?id=11737"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frea-group-senior-relationship-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frea-group-senior-relationship-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frea-group-senior-relationship-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rea-group-senior-relationship-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frea-group-senior-relationship-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3789145}},{"tool":"search_jobs","arguments":{"company":"rea-group.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3789145},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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