{"id":3967330,"url":"https://alion.io/job/rea-group-workplace-receptionist-2","title":"Workplace Receptionist","company":{"id":11737,"name":"REA Group","domain":"rea-group.com","url":"https://alion.io/company/rea-group","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":true,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Richmond, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T14:43:51Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T20:55:34Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Enjoy a role where every day is different in a supportive, growth focused culture!\nMake an impact supporting all REA employees and visitors daily with your great customer service skills!\n6-month fixed term role based on-site in the Melbourne office, Monday - Friday\nWe're REA\nWith bold and ambitious goals, REA Group is changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.\nOur people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to have been named in Australia’s “Top 5” Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.\nWhere the team fits in\nThe Workplace Receptionist sits within The Finance and Business Services team, or FaBS as we like to call them, which is the engine room of the REA Group. The team is comprised of Finance, Workplace Experience & Procurement, Investor Relations and Corporate Development. For our Workplace team, the staff are our customers, we look after them. We support our people and give them a pleasant and safe working experience in the office and at home. We’re onsite, front of house, and always offering a helping hand.\nWhilst we are looking for someone to be at our front desk, the role is not just answering the phone and greeting people with a smile. It’s about continually finding ways to improve the current office environment, looking after the space and culture, and ultimately creating a space that everyone is proud to work in.\nWhat the role is all about\nAct as the main point of contact and front-of-house for all visitors and guests to REA\nManage incoming / outgoing calls, emails, Slacks, and in-person enquiries\nCommunicate facility and office updates to staff via the appropriate channels\nBe responsible for our visitor management system, ensuring our guests to the office do the right thing\nMaintain security and access register and ensure all guests to REA and signed in and out appropriately\nEnsure staff common and amenity areas such as mail room, breakfast area, and reception are well maintained\nMonitor and action PWG (Procurement & Workplace) tickets that relate to reception, including couriers, new starters and departures, lockers, events, catering, etc\nBe responsible for reception duties for states outside of Melbourne and Sydney, as well as remote workers\nBe responsible in the coordination of REA internal social events across all states\nAssist the WHS Committee group to implement workplace safety programs and information in and around the office\nAssist the Sustainability team to implement sustainable measures in and around the office\nAssist the People Services team to implement parking, benefits, new starter and departures, and policies\nAssist to maintain team internal intranet pages on REA intranet with relevant information and updates to staff\nAct as both an REA First Aider or Warden (training will be provided)\nWho we’re looking for\nA real people person!\nA quick learner and multi-tasker\nExceptional phone manner\nWork productively in a fast paced and agile environment\nSomeone who likes to smile, laugh, and have fun with staff\nLook at tricky situations through a solutions-focused lens\nAbility to lift light weight furniture and parcels in a safe way\nSuperior organisation skills\nMaintain a professional and polished appearance, adhering to a smart casual dress code\nA proactive and approachable demeanour - a positive outlook is everything!\nSomeone who is tech-savvy and keen to keep learning\nA team player - you take a proactive approach to supporting your team and enjoy work collaboratively\nThe REA experience\nThe physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow.\nSome of ourPerks & Benefitsinclude:\nA hybrid and flexible approach to working\nFlexible leave options including, birthday leave and purchase additional leave\nFlexible parental leave offering for primary and secondary carers\nOur Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity\nHackdays so you can bring your big ideas to life \nOur commitment to Diversity, Equity, and Inclusion\nWe are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.\nJoin our Talent Neighbourhood\nKeen to be part of REA but didn't find a perfect match with this opportunity? Perhaps the timing isn't right? You should join our Talent Neighbourhood!","description_format":"text","description_chars":5080,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Parental leave"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["PropTech","Online Classifieds","Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-11-09T14:43:51Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":32,"reasons":["conf:5","win:early"],"computed_at":"2026-11-10T02:11:28Z"},"pay":null,"html_url":"https://alion.io/job/rea-group-workplace-receptionist-2","json_url":"https://alion.io/job/rea-group-workplace-receptionist-2.json","meta":{"generated_at":"2026-11-10T02:11:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5166,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":11737},"rest":"https://alion.io/mcp/rest/get_company?id=11737"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frea-group-workplace-receptionist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frea-group-workplace-receptionist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frea-group-workplace-receptionist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rea-group-workplace-receptionist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frea-group-workplace-receptionist-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3967330}},{"tool":"search_jobs","arguments":{"company":"rea-group.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3967330},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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