{"id":2022286,"url":"https://alion.io/job/reactis-ingenieur-support-applicatif-confirme","title":"Ingénieur Support Applicatif Confirmé","company":{"id":3908579,"name":"Reactis","domain":"reactis.fr","url":"https://alion.io/company/reactis","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"freelance","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bordeaux, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":40000,"max":45000,"currency":"EUR","period":"year","gross":null,"usd_annual":50637},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-09-08T09:19:45Z","employer_posted_date":null,"last_verified_at":"2026-09-08T09:19:45Z","board_verified":false,"closed_at":null,"days_open":36,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":36},"description":"Vous serez intégré.e dans une équipe et serez chargé.e du support fonctionnel de Production d’une importante application métier au sein d’un écosystème riche et complexe. \nVous aurez pour principales missions : \nAnalyser et traiter les incidents fonctionnels et techniques : identifier la root cause, proposer des solutions de contournements le cas échéant, remonter et suivre la résolution des anomalies, \n\nParticiper à la gestion des changements (lors des mises en prod et modifications en BDD) en effectuant des tests de recevabilité, \n\nCollaborer avec les services Exploitation, Édition de logiciel, Support métier (service MOA), Experts techniques transverses, Support des autres applications de l’écosystème du client… \n\nIntervenir de façon ponctuelle dans le cadre d’astreintes. \n\nProfil recherché\nIdéalement issu.e d’une école d’ingénieur informatique ou équivalent Bac+5, vous justifiez d’une première expérience au sein d’une DSI et possédez une très forte appétence pour le fonctionnel métier. \n\nPar exemple, vous avez déjà fait du support fonctionnel pour des applications métier complexes, ou bien vous êtes analyste fonctionnel au sein d’une DSI, ou encore, vous êtes ingénieur de développement qui souhaite se réorienter vers un poste plus fonctionnel. \n\nVous aimez analyser et investiguer pour trouver la cause des incidents techniques ou fonctionnels rencontrés et permettre ainsi de les résoudre. \n\nVous maîtrisez les requêtes SQL et les outils de log. \n\nVous comprenez les CR d’exécution de traitement. \n\net force de proposition, vous possédez le sens du service utilisateurs et on vous reconnaît pour vos qualités relationnelles et de communication.","description_format":"text","description_chars":1669,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T13:04:23Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":0.6,"p_active":0.542,"p_room":0.55,"age_days":35,"expected_fill_days":34,"reasons":["seen:35","velocity","win:tail"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":50637,"is_top_pay":false},"html_url":"https://alion.io/job/reactis-ingenieur-support-applicatif-confirme","json_url":"https://alion.io/job/reactis-ingenieur-support-applicatif-confirme.json","meta":{"generated_at":"2026-10-14T11:53:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14326,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3908579},"rest":"https://alion.io/mcp/rest/get_company?id=3908579"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Freactis-ingenieur-support-applicatif-confirme"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Freactis-ingenieur-support-applicatif-confirme"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Freactis-ingenieur-support-applicatif-confirme"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/reactis-ingenieur-support-applicatif-confirme\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Freactis-ingenieur-support-applicatif-confirme"}]}