Senior Account Director

At Real Chemistry, making the world a healthier place isn’t just an aspiration-it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people-we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Job Summary:

Real Chemistry is looking for a Senior Account Director to join our growing team!  

The Senior Account Director manages client relationships on large or multiple engagements. They serve as a trusted partner to clients, not only in relation to what Real Chemistry can offer them, but in understanding the market and identifying solutions to business problems.

The ideal candidate for this role has a stellar client services reputation, proven success in relevant industries, and a passion for health care and digital health. You will lead client engagements, manage and galvanize cross-functional team members to think smarter, work effectively, drive innovative and integrated solutions, and deliver groundbreaking results and client satisfaction.

This is a hybrid role, based in any of our US offices-including New York City, Boston, Chicago, Carmel, or San Francisco-or remotely within the US, depending on team and business needs.

What you’ll do:  

• Lead & develop multiple client engagements of varying sizes in a fast-paced environment.
• Provide counsel on research findings, industry knowledge, the external marketplace, and competitive pressures and brand influences to sell agency expertise, gain consensus on creative ideas, and develop initiatives.
• Empower teams through engaging career development practices. Encourage and lead internal teams to ensure technical and operational excellence in all executions.
• Participate in leadership activities and recruiting events to attract and retain talent.
• Provide strategic direction for the business, in partnership with internal leadership, to ensure team is always delivering their best work.
• Maintain and cultivate relationships with key media channels to ensure our services are executed strategically.
• Thoroughly understand Real Chemistry’s capabilities and demonstrate a passion for healthcare, digital, and communications to help spot opportunities for the client to achieve greater success, reach a broader audience and use all the tools at their disposal. Sell ideas internally and to clients.
• Function as the contact point for project challenges to keep projects timely and on-budget. Lead operations and maintain financial accountability for the performance of engagements through close oversight of budgets pitches.
• Partner with practice, shared service leads throughout the business, and team, to find opportunities to streamline, elevate and innovate our tactical processes.
• Identify and develop integrated business (social media/digital, content) through trend-spotting, strategic recommendations, and introducing clients to the full scope of Real Chemistry’s capabilities

This position is a perfect fit for you if:  

• Our Company values - Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” - really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• You are highly organized self-starter, able to work independently and under tight deadlines.

What you should have:   

• Bachelor’s degree in communications, marketing or a related field or equivalent experience is required.
• 8+ years proven experience in a professional environment within the public relations, communications, and / or advertising industries. Integrated healthcare PR experience required.
• Demonstrated ability to grow existing business and participate strategically in new business.
• Outstanding project management skills.  Demonstrated ability to meet timelines, prioritize, and manage detailed budgets.
• Outstanding business interpersonal skills. Ability to explain sophisticated technical terms, clinical trials, and studies pertaining to the brand. Able to communicate critical information to management and the client. Very strong data orientation.
• Ability to break down major business challenges into measurable steps to achieve success.
• Strong influencing skills to affect change internally and with the clients.
• Management experience required. Able to empower, keep teams on track, and participate in professional development of staff.
• High energy, able to effectively operate in fast-paced, growing and evolving environment.
• The position may require some domestic travel for client meetings and conferences (10 percent).

Pay Range: $105,000-$130,000 

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.   

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.  Learn more about our great benefits and perks and search specific offerings in your region at:  www.realchemistrybenefits.com.

At Real Chemistry, we believe we're at our best when we're connected. Our Real Hybrid and Regional Teams (Real HART) approach is designed to foster collaboration, learning, innovation, and meaningful relationships while providing flexibility where appropriate. Because our workforce spans multiple countries, regions, and client needs, work arrangements may vary by role and location. Some positions offer hybrid or remote flexibility, while others require regular in-office presence. For example, certain teams and regions, including some of our UK operations, have office-based requirements. Your recruiter will discuss the specific expectations for the role you're pursuing during the interview process and keep you informed throughout the hiring journey. For employees located within a one-hour commute of a Real Chemistry office, we require in-person attendance two days per week, either from a Real Chemistry office or when working onsite with clients. Employees in regions without a nearby office may work remotely and come together throughout the year for collaboration, culture-building, learning, and team connection opportunities. While these guidelines reflect our current workplace model, we understand that everyone’s circumstances are unique. If you require additional flexibility, we welcome an open conversation with your recruiter and our HR team to discuss your needs and determine what may be possible.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more  here.