{"id":3135705,"url":"https://alion.io/job/realpage-customer-solutions-architect-i","title":"Customer Solutions Architect I","company":{"id":20073,"name":"RealPage","domain":"realpage.com","url":"https://alion.io/company/realpage","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":56100,"max":95500,"currency":"USD","period":"year","gross":null,"usd_annual":95500},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-23T02:43:47Z","employer_posted_date":null,"last_verified_at":"2026-10-23T02:43:47Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"OverviewAs a Customer Solution Architect, you will work with customers, and internal teams to understand business challenges and root-cause issues. You will craft scalable, flexible, and resilient integrated solutions that empower our customers and accelerate time to value/ ROI and operational efficiency. The ideal candidate will have an entrepreneurial mindset, strong communication skills, isn’t afraid of a spreadsheet, and thrives on taking ownership and driving success.\nResponsibilities\nAttentively listen to customers and leverage strong analysis/critical thinking capabilities to get to the root of a problem; take direct ownership of resolution, follow up/follow-through\n\nComfortably navigate complex organizations, and communicate and present to a wide range of customer constituencies from leasing staff to the C-Suite, adjusting the message to fit the audience\n\nMaintain and demonstrate advanced knowledge and thought leadership of RealPage solutions and integrations and advise multifamily owners and operators on solution and operational best practices\n\nIndependently set and manage customer expectations that enhance the customer experience and mitigate potential risk\n\nPartner with Sales, Delivery, Success, and Product Management to develop and recommend processes, systems, and documentation that create visibility and efficiency gains for customers and RealPage\n\nWork cooperatively with others across the organization to achieve shared objectives\n\nQualificationsREQUIRED KNOWLEDGE/SKILLS/ABILITIES\nCustomer-facing professional fluent with multifamily real estate technologies with a minimum of 2 years of experience in account management/support, product management/development, end-user communication\n\nBachelor’s degree with a focus on Business, Marketing, Real Estate, or other applicable areas of study\n\nDemonstrated proficiency in configuring and deploying SaaS-based applications that scale and prove ROI \n\nStrong understanding of property management is required at both the corporate and property level\n\nAbility to navigate people and data to find answers; strong persuasion skills/ability to overcome objections from a wide variety of personalities internally and externally\n\nGoal, metric and results-oriented, with a strong sense of responsibility, accountability, and enthusiasm to enable empowered customers and partners\n\nProficient in Microsoft Office Suite (specifically Word, Excel, PowerPoint) and Customer Relationship Management (CRM) software such as Salesforce\n\nAbility to travel up to 20%\n\nPREFERED KNOWLEDGE/SKILLS/ABILITIES\nProficient understanding of the multifamily industry and Affordable Housing programs \n\nPrior experience with RealPage OneSite Leasing & Rents and/or On-Site Manager, and Document Management is preferred \n\n1-3 years of experience as a Systems Administrator or related experience resulting in a deep understanding of RealPage solutions and third-party integrations\n\nProject management experience/ability to lead business discovery workshops\n\nTechnical writing acumen and ability to author custom statements of work\n\nUnderstanding of development life cycle, SQL queries, and ability to architect complex technical solutions\n\nExperience planning, managing, and performing integration design, testing, and deployment\n\nSALARY AND BENEFITS RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:\nHealth, dental, and vision insurance.\n\nRetirement savings plan with company match.\n\nPaid time off and holidays.\n\nProfessional development opportunities.\n\nPerformance-based bonus based on position.\n\nCompensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.Pay RangeUSD $56,100.00 - USD $95,500.00 /Yr.Originally posted on Himalayas","description_format":"text","description_chars":4211,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development","Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Property Management","PropTech"],"lifecycle":[{"event":"open","at":"2026-10-23T05:28:30Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 11 · green card filings: 3","filings_12m":11,"filings_prev_12m":8,"green_card_filings_12m":3,"median_offered_wage_usd":153929,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":1}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":22,"reasons":["seen:3","velocity","win:early"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":95500,"is_top_pay":false},"html_url":"https://alion.io/job/realpage-customer-solutions-architect-i","json_url":"https://alion.io/job/realpage-customer-solutions-architect-i.json","meta":{"generated_at":"2026-10-26T18:40:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25051,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20073},"rest":"https://alion.io/mcp/rest/get_company?id=20073"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frealpage-customer-solutions-architect-i"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frealpage-customer-solutions-architect-i"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frealpage-customer-solutions-architect-i"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/realpage-customer-solutions-architect-i\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frealpage-customer-solutions-architect-i"}]}