{"id":505993,"url":"https://alion.io/job/realpage-financial-analyst-i","title":"Financial Analyst I","company":{"id":20073,"name":"RealPage","domain":"realpage.com","url":"https://alion.io/company/realpage","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":9,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7000,"max_usd":15500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-07T12:11:15Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-11-10T14:06:56Z","board_verified":true,"closed_at":null,"days_open":64,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":64},"description":"Overview\nThe Payment Integrity Analyst I supports the accuracy, consistency, and timely resolution of payment-related activity. The role's primary assignment is monitoring High Return Rate reporting and managing related cases through research, documentation, direct client communication, remediation follow-up, appropriate escalation, and closure. The analyst uses approved return-rate reporting and the designated case-management tracker to convert flagged activity into timely, documented action. The analyst applies established procedures and sound judgment to recognize trends, discrepancies, recurring issues, and potential risks, taking timely action within the role's authority and escalating matters that require management review.\nCross-training across additional Payment Integrity processes is a secondary responsibility that supports operational coverage and continuity after proficiency in the primary assignment is established.\nResponsibilities\nEssential Responsibilities\nMonitor approved High Return Rate reporting and related payment activity to identify cases requiring review, follow-up, or timely intervention; maintain the corresponding case-management tracker.\nManage assigned High Return Rate cases from intake through closure by researching activity, validating available information, documenting root cause, maintaining accurate status, completing required follow-up, and meeting established service expectations.\nCommunicate directly with clients to request information, explain case status or required next steps, coordinate responses, document commitments, track remediation actions and due dates, and support timely resolution.\nReview returned payment activity for patterns, discrepancies, recurring behavior, and potential risk indicators; determine the appropriate next action using established guidelines and escalate exceptions or higher-risk matters to the Payment Integrity Manager.\nPrepare, review, and reconcile operational reports and case data to identify items requiring action or management attention; summarize open cases, aging, remediation progress, repeat issues, and emerging trends.\nMaintain complete, accurate, and timely case notes, supporting documentation, client communications, and disposition records in designated systems.\nDemonstrate initiative by acting on observable trends, unresolved items, and emerging issues without waiting for task-by-task direction, while seeking guidance when a decision falls outside established procedures or role authority.\nSupport payment-related investigations by gathering facts, validating documentation, and clearly summarizing findings for management review.\nFollow established procedures and controls, identify gaps or inconsistencies encountered during daily work, and raise observations to the Payment Integrity Manager.\nPartner with internal teams to obtain information, coordinate case activity, and resolve routine operational dependencies.\nCross-train on designated Payment Integrity processes and provide secondary coverage as assigned once proficiency in the primary High Return Rate responsibilities is demonstrated.\nPerform other related duties and operational support activities as assigned.\nQualifications\nSkills and Competencies\nIntermediate Microsoft Excel skills required, including sorting and filtering, formulas, lookups, PivotTables, conditional formatting, and organizing data for analysis; advanced Excel skills preferred.\nAbility to analyze operational and payment data, recognize patterns or exceptions, and distinguish routine next steps from matters requiring escalation.\nSound judgment and initiative, with the ability to act proactively within established procedures and defined authority.\nClear, professional written and verbal communication skills, including comfort communicating directly with clients about cases, documentation needs, and next steps.\nStrong organization and case-management discipline, with the ability to manage multiple priorities, follow through on open items, and maintain accurate records.\nAttention to detail and the ability to work consistently in process- and control-oriented environments.\nAdaptability and the ability to learn multiple operational processes while maintaining proficiency in the primary assignment.\nAbility to collaborate effectively with internal partners and appropriately escalate concerns or decisions.\nExperience\n1-2 years of experience in payment operations, financial operations, banking operations, customer support, operations analysis, or a related analytical or operational role.\nExperience reviewing reports, researching transactions or account activity, managing cases or queues, and documenting outcomes.\nExperience communicating directly with external clients or customers in an operational or service environment preferred.\nPayments, returns, risk operations, or financial-services experience preferred.\nWork Schedule\nThis position must work a schedule aligned with U.S. business hours, including availability during the core hours established by management to support client communication, case follow-up, and team coordination.\nRole Scope\nThis is a professional individual-contributor role. The analyst independently executes approved monitoring and case-management procedures, applies judgment to routine and moderately complex situations, and escalates decisions involving elevated risk, policy interpretation, account restrictions, funding suspension, technical direction, or broader process ownership.","description_format":"text","description_chars":5488,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Property Management","PropTech"],"lifecycle":[{"event":"open","at":"2026-09-07T12:11:15Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.494,"p_room":0.28,"age_days":63,"expected_fill_days":22,"reasons":["conf:3","velocity","win:tail","crowd:junior"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/realpage-financial-analyst-i","json_url":"https://alion.io/job/realpage-financial-analyst-i.json","meta":{"generated_at":"2026-11-10T16:01:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2867,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20073},"rest":"https://alion.io/mcp/rest/get_company?id=20073"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frealpage-financial-analyst-i"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frealpage-financial-analyst-i"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frealpage-financial-analyst-i"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/realpage-financial-analyst-i\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frealpage-financial-analyst-i"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":505993}},{"tool":"search_jobs","arguments":{"company":"realpage.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":505993},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}