{"id":3469043,"url":"https://alion.io/job/realpage-implementation-consultant-i-3","title":"Implementation Consultant I","company":{"id":20073,"name":"RealPage","domain":"realpage.com","url":"https://alion.io/company/realpage","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":32000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":587},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T16:22:28Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-01T05:12:54Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Overview\nPropertyware / Buildium’s is property management software. We're passionate about helping hard-working entrepreneurs grow their property management businesses. We're collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. Our determination to make our customers’ lives better and break records is contagious - you find yourself becoming intensely passionate about the work that we do, even if the property management industry was never on your radar before you got here. In the Implementation Consultant role, you will be responsible for the onboarding experience for all Propertyware / Buildium’s newest and existing customers, assisting with data import and account setup, add-on services setup and training, and education on how to use the software to integrate Propertyware / Buildium’s into their business. You will work cross-functionally with Product, Marketing, Sales and Customer Care to help create a frictionless process for our customers, so that they can \"graduate\" from onboarding fully utilizing Propertyware / Buildium’s features and functionality to maximize their business' growth potential.\nResponsibilities\nOutreach to all new customers assigned, conducting kickoff calls and orientation to the onboarding program.\nCreate and execute a customized onboarding plan for customers, inclusive of setting accounting and go-live dates and an agreed upon “graduation” plan.\nAssist with data import (automated or manual) and quality check customer’s data.\nSet expectations for turnaround times and maintain light “project plan” for customer.\nSetup and train on add-on services as applicable\nProactively provide additional training with new customers who are struggling or in danger of churning.\nMaintain a current, in-depth knowledge of the functions and special features of Propertyware and be able to effectively transfer this knowledge to a wide range of users.\nBuild connection with clients to promote client engagement and avoid them from churning.\nContinue to iterate on the program using your personality and voice to create a memorable onboarding experience.\nData Importt\nQualifications\nREQUIRED KNOWLEDGE/SKILLS/ABILITIES\nWith at least 2 years’ experience in Software Implementation and Training\nKnowledge with Excel\nHigh level of energy and enthusiasm, a desire to “wow” the customer and a passion for being part of a hard-working team\nComfortable on the phone with training session\nExperience working well in a team environment.\nStrong attention to detail and highly accountable\nDemonstrated empathy with challenges our customers face.\nOutstanding communication and interpersonal skills, verbal and written.\nAbility to multi-task in a fast-paced environment, balancing quality, and progress.\nSelf-motivated, working independently, has good judgment and consistent follow-through.\nStrong product knowledge and ability to stay on top of new product releases.\nBasic understanding of Salesforce.\nMust be willing to work in a fixed Night Shift schedule.\nMust be willing flexible in terms of Work Arrangement (Work on Site, Work from Home or Hybrid Set Up)","description_format":"text","description_chars":3158,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Property Management","PropTech"],"lifecycle":[{"event":"open","at":"2026-10-29T16:22:28Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring 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