{"id":876793,"url":"https://alion.io/job/realpage-quality-control-spec-i","title":"Quality Control Spec I","company":{"id":20073,"name":"RealPage","domain":"realpage.com","url":"https://alion.io/company/realpage","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":9,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":20000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5845},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"PHP","optional":false}],"status":"live","first_seen_at":"2026-09-13T21:32:28Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-11-10T03:13:30Z","board_verified":true,"closed_at":null,"days_open":57,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":57},"description":"Overview\nMake an Impact with RealPage\nLooking for a role where your work directly influences business outcomes and customer success?\nAt RealPage, you'll join a global SaaS technology company that is transforming the real estate industry through innovative software, data, and AI-driven solutions. We empower our teams to think big, take ownership, and deliver meaningful results every day.\nWhether you're solving complex challenges, collaborating with global stakeholders, or driving operational excellence, you'll have the opportunity to grow your career while making a real impact.\nRole Overview:\nPrimary responsibility is to support the Velocity Invoice Processing service by performing general duties including but not limited to Quality Control alert resolution, data entry into VES invoice processing system, generating client reports, resolving client inquiries, and assisting with new client implementations. Today, utility management invoice process solution triggers twenty-three (23) quality control check points and this role is required to be able to resolve such trigger points as this has direct client impact.\nResponsibilities\nResolves within specified time required of twenty-three different QC trigger alert types that impacts customer financial performance\nEnsures work in QC is coordinated externally to clients and vendors or internally to interrelated department such as client success, financial account management, and other sections of operations in utility management\nHandles client escalations tied to QC. Review data inputs for accuracy/completeness\nMaintain and update Vendor accounts as needed. Key invoices into invoice processing application (VES) daily\nResearch and answer client questions\nAssist Invoice Processor with the resolution of client issues/inquiries\nAssist with VES set up for new Invoice Processing clients. Train new employees.\nQualifications\nMinimum 1 year experience in the Velocity Invoice Processing Department or billing or financial service role as technical function highly preferred\nHigh school diploma or equivalent required; some college level accounting preferred\nMinimum 1 year experience in General Accounting functions (including Accounts Payable) required; knowledge of basic financial reporting operations highly preferred\nGeneral understanding of spreadsheets & database applications preferred\nExcellent customer service skills and telephone etiquette required. Multi-family experience highly preferred\nStrong organizational ability; must be able to handle multiple tasks simultaneously\nDetail orientated. Proficient knowledge of MS Word and Excel required; general offices skills such as data processing, filing, emailing, and faxing\nExcellent language and communication skills (written and verbal)\nMust be able to work well with individuals at all levels in and out of the organization\nAbility to appropriately manage confidential information is extremely important\nExcellent problem-solving skills\nAble to learn new processes and tools in a fast-paced environment\nOvertime may be required in order to meet deadlines\nWork Schedule & Setup\nMust be willing to work onsite during the first 90 days of training\nHybrid setup begins on the 4th month, with two onsite days per week\nSupports US business operations - Fixed graveyard shift schedule with night differential pay\nWhat We Offer\nEnjoy complimentary meals while you’re in the office\nDay 1 HMO coverage with up to two FREE dependents\nRetirement savings plan\nLeave conversion program\nLife insurance coverage\nEnjoy paid time off, company holidays\nWellness reimbursement benefits of up to PHP 5,000 per year\nTuition reimbursement of up to PHP 40,000 for approved education and professional development programs\nAccess to learning, development, and upskilling opportunities designed to help you grow your career\nCollaborate with talented people and work on solutions that make a real-world impact","description_format":"text","description_chars":3909,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Insurance coverage","Life insurance","Professional development","Retirement plans"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Property 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