{"id":3981117,"url":"https://alion.io/job/rebit-l2-openshift-datacenter-support-engineer","title":"L2 OpenShift / Datacenter Support Engineer","company":{"id":1894933,"name":"ReBIT","domain":"rebit.org.in","url":"https://alion.io/company/rebit-org-in","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nagpur, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache HTTP Server","optional":false},{"name":"Apache Kafka","optional":false},{"name":"API Gateway","optional":false},{"name":"CI/CD","optional":false},{"name":"Configuration Management","optional":false},{"name":"DNS","optional":false},{"name":"HashiCorp Vault","optional":false},{"name":"IBM MQ","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"OpenShift","optional":false},{"name":"Red Hat","optional":false},{"name":"TCP/IP","optional":false},{"name":"VLAN","optional":false},{"name":"Ansible","optional":true},{"name":"COBOL","optional":true},{"name":"Grafana","optional":true},{"name":"Prometheus","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-11-09T19:35:50Z","employer_posted_date":null,"last_verified_at":"2026-11-09T19:35:50Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"We are looking for an L2 OpenShift support engineer in Datacenter responsible for troubleshooting, incident management resolution of OpenShift (4.x) and Kubernetes (1.29) and associated middleware platform. The role will handle complex L2 issues, perform root-cause analysis, patch management, coordinate with L3/OEM/SI teams, and ensure platform availability and stability.\n\nKey Responsibilities:\nOpenShift / Kubernetes Administration & Troubleshooting\nPerform 24x7 monitoring of OpenShift/Kubernetes clusters and ensure it is up and running.\nIdentify abnormal resource consumption and take corrective measures.\nEscalate complex issues to L3 teams and other stakeholders within defined SLA.\nImmediate reporting to L3 in case of any critical issue like severity 1 and major business impact.\nPerform cluster administration and troubleshooting of OpenShift/Kubernetes clusters and identify the root cause of incidents and create the report.\nUnderstand application deployment plans and perform capacity planning.\nPerform user management and configuration management.\nEnsure cluster upgrades/patching are done on a regular basis.\nBackups/restore of cluster wherever required.\nPerform corrective actions and coordinate with L3 teams for complex platform issues.\nMentor and guide L1 to ensure smooth operations within SLAs.\nDiscuss SLA report with L3 on a weekly basis.\nParticipate in DR activities from plan to execution and maintain learnings.\n\nCluster Operations & Lifecycle Management:\nSupport OpenShift cluster upgrades, patching and maintenance activities.\nManage and troubleshoot Cluster Operators and platform components.\nEnsure security compliances are maintained.\n\nRequired Technical Skills:\nHands-on experience on Red Hat OpenShift (4.x)/Kubernetes (1.29 and above).\nRHEL Linux troubleshooting.\nGood communication and coordination skills.\nITIL-based practices in Incident, Problem and Change Management.\nHands-on experience on continuous deployment tool.\nBasic networking concepts - TCP/IP, DNS, HTTP/HTTPS, OSI model, VLAN, subnets, SFTP.\nRed Hat OpenShift/Kubernetes certification (DO180/DO280/Kubernetes certification (CKA)).\nProficiency in administering one or more enterprise middleware stack:\nIBM MQ.\nHashiCorp Vault.\nELK Stack.\nKafka.\nApache HTTP-based webserver.\nAPI Gateway.\n\nGood to Have:\nKnowledge of OpenShift ACM and ACS.\nPrometheus and Grafana.\nNetworking, load balancers and enterprise security concepts.\nAutomation/scripting using Shell, Python or Ansible.\nUnderstanding of vulnerability management and security remediation.\nAbility to independently handle P1/P2 incidents and complex production issues.\n\nQualification:\nB.E/B.Tech in Computer Science and Information Technology\nSkills\nKubernetes, Linux, OpenShift, RHEL","description_format":"text","description_chars":2740,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Technology","Information Security"],"lifecycle":[{"event":"open","at":"2026-11-09T19:35:50Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["seen:0","win:early"],"computed_at":"2026-11-09T21:01:39Z"},"pay":null,"html_url":"https://alion.io/job/rebit-l2-openshift-datacenter-support-engineer","json_url":"https://alion.io/job/rebit-l2-openshift-datacenter-support-engineer.json","meta":{"generated_at":"2026-11-09T21:01:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8940,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1894933},"rest":"https://alion.io/mcp/rest/get_company?id=1894933"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frebit-l2-openshift-datacenter-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frebit-l2-openshift-datacenter-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frebit-l2-openshift-datacenter-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rebit-l2-openshift-datacenter-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frebit-l2-openshift-datacenter-support-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3981117}},{"tool":"search_jobs","arguments":{"company":"rebit.org.in","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3981117},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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