{"id":3547875,"url":"https://alion.io/job/recidiviz-operational-excellence-lead","title":"Operational Excellence Lead","company":{"id":7090,"name":"Recidiviz","domain":"recidiviz.org","url":"https://alion.io/company/recidiviz","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":95,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":249,"computed_at":"2026-11-02T06:13:15Z"}},"role":"HR","role_family":"HR","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States","Oakland, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":135000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":135000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Looker","optional":false}],"status":"live","first_seen_at":"2026-10-30T20:28:48Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-03T01:47:55Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Location: Remote, New York City, or Oakland, CA \nRole Type: Full-time \nCompensation: $135,000 or $155,000, depending on seniority\nReports to: Chief Administrative Officer\nVisa sponsorship: Not available \nHires remotely in: United States \n-\nAbout the Role\nThe Operational Excellence Lead will connect the organization's long-horizon, cross-functional, and external-facing strategy with internal execution. They will build the operating cadence, information flow, and forums that let the organization run performance-versus-plan at every level, and own the follow-through that keeps decisions and strategy connected across altitudes.\nWhat Success Looks Like\nLeaders know where and why core impact metrics are moving, and how to intervene.\nForums at every altitude (team level, functional leads, leads review) run with clear owners, decisions, and metrics.\nOperational systems drive high-quality, consistent reporting and better decision-making.\nResourcing decisions are data-driven, and ROI is tracked over time.\n\nKey Responsibilities\nOrganizational Strategy & Operating Cadence\nOwn the connective layer between long-term vision and strategy, and functional leads' near-term execution.\nRun performance-versus-plan and OKR processes across the organization, working with leads to define outcomes, metrics, and reporting cadence. Own core planning cycles (e.g., H2 planning) end to end - the calendar, the templates, and the cross-team dependencies.\nConsolidate fragmented ownership, and make ownership, decision-making, and escalation paths explicit.\nFacilitate cross-functional reviews that ladder up into organizational strategy; ask sharp questions, capture action items with clear owners and dates, and enforce time-boxing so discussions actually converge. \nCommunicate internally about our impact metric progress by owning the Impact Monthly meeting: build the update deck, and work with teams across the org to source the case studies and highlights that make it concrete.\nPartner with the Director of Talent to create org-wide communications calendar and content based on critical happenings.\nData & Financial Analysis\nEnsures the organization has trustworthy, accessible data to run performance-versus-plan, understand unit economics and make resourcing decisions.\nSupport the business case for strategic initiatives such as headcount requests, RFPs, or resourcing requests - making the value proposition clear and concrete using business cases, OKRs, or other appropriate value frameworks - before they're resourced.\nPull and build your own analyses (e.g., in Looker) to diagnose what's driving or blocking core metrics like transitions, usage, CSAT, and launch momentum.\nUse data and diagnosis, not authority, to earn the trust of a highly analytical engineering and impact organization.\nContinuous Improvement\nDrive better decision making, organizational design and operating orientation using data-driven insights\nPair alongside individual leaders on specific strategic challenges, both to bolster their output and to diagnose whether a gap is about skills, structure, or hiring.\nInform performance management and promotions with impact data.\nMaintain a clear view of the organization's critical-path portfolio, including how it breaks down between funded work (what states or customers are paying us for) and unfunded work - a key input into planning and resourcing decisions.\nContinuously improve the operational excellence function's own methodology - refining the templates, tools, and processes it runs on (e.g., the PVP sheet, planning docs, review formats) - and share what's working across teams rather than reinventing it in each forum.\nSystems Management\nDesigns systems to capture and improve our unit economics \nHelp define requirements for and implement a revenue operations system.\nHelp the organization answer emerging questions about AI and tooling ROI.\nDefine clear requirements for measuring cloud costs or personnel costs by state, partnering with an internal engineer or data partner to build the dashboard once the requirements are clear - bringing the finance and business framing that a purely technical build can miss.\nWho You'll Work With\nYou’ll report to the Chief Administrative Officer. Your initial focus is the Impact organization and the Engineering leadership team, together the “core impact apparatus.” You’ll work closely with functional and technical leads across Impact and Engineering and with data and systems teams. Over time, as the role’s scope expands, you’ll also work with leaders in marketing, business development, finance, and people operations.\nWhat We're Looking For\nA senior operator - likely from a product management, product operations or program management background.\nStrong analytical skills and genuine comfort with data: able to pull your own analysis from tools like Looker and build a credible, data-driven case, even without a formal technical or engineering background.\nHigh emotional intelligence: able to work with senior, strong-willed leaders and get them to take ownership, without dictating to them.\nExcellent synthesis and written communication: able to hold many concurrent threads, re-articulate strategy clearly, and drive high-quality, fast follow-up.\nA bias toward clarity and simplification - comfortable pushing to reduce the number of people involved in a decision or a meeting, not just adding structure.\nComfortable constructively challenging partners and leaders - willing to stress-test thinking and push back, not just surface issues and let them sit.\nSteady under pressure; this role sits amid a lot of interpersonal complexity and needs someone with strong composure.\nComfortable operating with significant seniority and scope from day one - this is intended as a senior hire, not an entry point into strategy work.\nExperience in government, public-sector, or B2G contexts, or with mission-driven and nonprofit organizations.\nExperience running OKR or performance-versus-plan processes at scale.","description_format":"text","description_chars":5988,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Law Enforcement","Digital Government","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-30T21:31:26Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":3,"green_card_filings_12m":0,"median_offered_wage_usd":132500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":249,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":135000,"is_top_pay":false},"html_url":"https://alion.io/job/recidiviz-operational-excellence-lead","json_url":"https://alion.io/job/recidiviz-operational-excellence-lead.json","meta":{"generated_at":"2026-11-03T03:52:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5272,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7090},"rest":"https://alion.io/mcp/rest/get_company?id=7090"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frecidiviz-operational-excellence-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frecidiviz-operational-excellence-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frecidiviz-operational-excellence-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/recidiviz-operational-excellence-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frecidiviz-operational-excellence-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3547875}},{"tool":"search_jobs","arguments":{"company":"recidiviz.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3547875},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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