{"id":3430032,"url":"https://alion.io/job/recruitee-customer-success-engineer-dubai","title":"Customer Success Engineer Dubai","company":{"id":54584,"name":"Recruitee","domain":"recruitee.com","url":"https://alion.io/company/recruitee","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["AE"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T16:52:14Z","employer_posted_date":null,"last_verified_at":"2026-10-14T16:52:14Z","board_verified":false,"closed_at":null,"days_open":15,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":15},"description":"🌍 We’re making security suck less for developers.Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We built Aikido to change that. Aikido builds developer-first security products that reduce real risk without getting in the way of shipping software. We focus on what actually matters and automate the rest.\nWe’re taking on legacy security tools teams have been stuck with, and we’re winning. If you want to help us take market share and build products developers actually enjoy using, you’re in the right place.\nFounded in 2022 by third-time founders, Aikido has $85M in the bank and a long runway ahead. We’re building toward self-securing software. Join an all-star team. Take real ownership. Push boundaries. Build things that matter.\nAs our Customer Success Engineer in the MENAT region, you’ll be a crucial bridge between our customers and Aikido Security’s platform, driving adoption, ensuring value realization, and protecting against churn. Your role focuses on helping customers unlock the full potential of Aikido while addressing and resolving any challenges they face.\nResponsibilities\nEngage with 'accounts at risk' to prevent churn.\n\nDrive product adoption and maximize customer value.\n\nEscalate complex issues.\n\nDebug and resolve workflow issues.\n\nDrive onboarding and deployment for new clients.\n\nDeliver training sessions to customer teams.\n\nShare customer insights with the product team.\n\nRequirements\nMedior/Senior profile with prior experience in customer success, technical account management, or a similar role.\n\nTech-savvy, with the ability to debug and investigate technical workflows.\n\nStrong communication and proactive, with a \"get stuff done\".\n\nComfortable working independently and managing multiple priorities.\n\nFluent in English.\n\nWhat you can expect\nHigh-impact position in a fast-growing company\n\nFast growth of responsibility\n\nA company that sticks to its values in an open and informal atmosphere (see our culture page on the website for more details)\n\nFlexibility in working hours\n\nYou will be recruited based on competencies. Qualities of people are decisive, regardless of gender, religion, ethnic origin, age, sexual orientation, or any disability.\nOriginally posted on Himalayas","description_format":"text","description_chars":2331,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Arab Emirates","iso":"AE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Human Resources","Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-10-28T23:28:30Z"}],"visa":[],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.776,"p_room":0.55,"age_days":14,"expected_fill_days":14,"reasons":["seen:14","win:tail"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/recruitee-customer-success-engineer-dubai","json_url":"https://alion.io/job/recruitee-customer-success-engineer-dubai.json","meta":{"generated_at":"2026-10-30T04:57:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6954,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":54584},"rest":"https://alion.io/mcp/rest/get_company?id=54584"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frecruitee-customer-success-engineer-dubai"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frecruitee-customer-success-engineer-dubai"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frecruitee-customer-success-engineer-dubai"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/recruitee-customer-success-engineer-dubai\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frecruitee-customer-success-engineer-dubai"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3430032}},{"tool":"search_jobs","arguments":{"company":"recruitee.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3430032},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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