{"id":3986298,"url":"https://alion.io/job/recruiter-com-quickbooks-team-lead","title":"Quickbooks Team Lead","company":{"id":14995,"name":"Recruiter.com","domain":"recruiter.com","url":"https://alion.io/company/recruiter","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":81,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":40,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"UTC-8 – UTC-5","utc_offset_min":-8,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":["ZA"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"QuickBooks","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-11-09T21:17:33Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T21:45:41Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"MainStreet (Bench) is on a mission to transform every small business owner into an expert backoffice champion. By integrating accounting, HR, and hiring, we give growing companies a single, streamlined solution to manage their people, finances, and operations. The result is more efficiency, better transparency, and less friction-so teams can focus on scaling their business, not managing complexity.\nWe are seeking an experienced, QuickBooks Online Certified Bookkeeper with strong accounting expertise and proven team leadership experience. In this hands-on role, you will manage your own portfolio of small business clients, maintain accurate financial records, and provide exceptional client service while also supporting, mentoring, and leading a team of bookkeepers.\nBookkeeping & Account Management\nAccurately categorize transactions, reconcile accounts, and maintain clean ledgers for your assigned clients.\n\nIdentify and resolve discrepancies with care and attention to detail.\n\nConduct monthly financial reviews to ensure every client's books are accurate and up to date.\n\nManage multiple client accounts using QuickBooks Online, ensuring timely and accurate financial reporting.\n\nHandle complex bookkeeping and accounting issues independently.\n\nClient Support & Communication\nServe as the main point of contact for your clients - small business owners who rely on your guidance.\n\nProvide empathetic, professional, and clear communication across chat, email, and phone.\n\nBuild strong relationships by explaining financial information in a way clients can easily understand.\n\nProactively identify and resolve client concerns, ensuring satisfaction and trust.\n\nTeam Leadership & Support\nLead, mentor, and support a team of bookkeepers while maintaining your own bookkeeping responsibilities.\n\nProvide guidance on complex bookkeeping issues, QuickBooks Online functionality, and accounting best practices.\n\nReview team members' work to ensure accuracy, consistency, and quality.\n\nAssist with training, onboarding, and coaching bookkeepers to improve team performance.\n\nHelp monitor team workloads, deadlines, and overall service quality.\n\nProblem Solving & Ownership\nTake initiative to identify and resolve client concerns proactively.\n\nOwn the client experience from start to finish, ensuring satisfaction and trust.\n\nCollaborate with internal teams using tools like Salesforce and Slack.\n\nIdentify opportunities to improve bookkeeping processes and team efficiency.\n\n Active QuickBooks Online Certification is required.\n\nExtensive hands-on QuickBooks Online experience is required, including reconciliations, financial reporting, and managing multiple client accounts.\n\nPrevious team leadership or management experience is required, ideally overseeing bookkeepers or accounting professionals.\n\n3+ years of professional bookkeeping or accounting experience.\n\n1+ years of customer-facing or client service experience - ideally supporting U.S.-based clients.\n\nStrong understanding of accounting principles, financial statements, and bookkeeping best practices.\n\nExcellent spoken and written English proficiency (clear, confident, and professional communication is a must).\n\nStrong customer service mindset with the ability to explain financial information clearly and empathetically.\n\nHigh attention to detail, strong problem-solving skills, and a proactive approach.\n\nAbility to balance individual bookkeeping responsibilities with team leadership duties.\n\nDegree in Accounting, Finance, or related field (or equivalent experience).\n\n Must be based in the Johannesburg area and available to work North American business hours (9 AM - 5 PM PST)\nMust meet Bench’s minimum hardware and internet requirements for smooth communication and workflow","description_format":"text","description_chars":3750,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-09T21:45:41Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":40,"reasons":["conf:2","agency","win:early"],"computed_at":"2026-11-09T23:54:31Z"},"pay":null,"html_url":"https://alion.io/job/recruiter-com-quickbooks-team-lead","json_url":"https://alion.io/job/recruiter-com-quickbooks-team-lead.json","meta":{"generated_at":"2026-11-09T23:54:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14120,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":14995},"rest":"https://alion.io/mcp/rest/get_company?id=14995"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frecruiter-com-quickbooks-team-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frecruiter-com-quickbooks-team-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frecruiter-com-quickbooks-team-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/recruiter-com-quickbooks-team-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frecruiter-com-quickbooks-team-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3986298}},{"tool":"search_jobs","arguments":{"company":"recruiter.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3986298},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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