{"id":4213780,"url":"https://alion.io/job/recrute-action-3pl-operations-supervisor","title":"3PL Operations Supervisor","company":{"id":3815017,"name":"Recrute Action","domain":"recruteaction.com","url":"https://alion.io/company/recruteaction-2","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saint-Eustache, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T01:58:24Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T02:50:35Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"3PL Operations Supervisor\n\nWhat is in it for you:\n\nAnnual salary: between 75K-85K, depending on experience and skills.\nPermanent full-time position, in-person at Saint-Eustache.\nDaily work hours, Monday to Friday, from 7:00 am to 5:30 pm.\nParking: A paid parking space is provided for this position.\n3 weeks of vacation.\n5 days of paid sick leave and 5 additional unpaid days.\n1 day of paid time off for each year of service.\nCollective benefits: This includes benefits such as medication, dental care, life insurance, and disability insurance. Premiums are shared between the employer and the employee.\nCell phone provided or monthly allowance.\nNon-contributory REER\nAllocation of $150 for safety boots.\nAllocation of $250 for company clothing\n\nResponsibilities:\n\nTeam management and leadership\n\nPlan, allocate, and monitor daily tasks based on workload, priorities, and client commitments.\nEnsure an active presence on the floor and serve as a reference point for the team.\nCommunicate goals, standards, changes, and priorities during daily meetings and follow-ups.\nSupervise, mentor, and develop employees, and intervene when expectations are not met.\nParticipate in the integration, training, and performance evaluation of employees, as well as in the development of their versatility.\nPromote a work environment that is collaborative, respectful, accountable, and focused on achieving results.\nManagement of operations and performance\n\nOverseeing activities related to receiving, warehousing, order preparation, packaging, and shipping.\nEnsure that deadlines and customer commitments are met by ensuring the accuracy and completeness of orders.\nTrack volumes, backlogs, critical orders, and operational variances to adjust resources and priorities.\nEnsure the efficient use of spaces, equipment, loading docks, staging areas, and workstations.\nEnsure the proper implementation and understanding of SOPs, work methods, and operational standards.\nTrack key performance indicators related to productivity, service, quality, deadlines, inventory, and discrepancies.\nUtilize the WMS, ERP, and tracking tools to ensure the accuracy of transactions and visibility of operations.\nMaintain the accuracy of the inventory and participate in reconciliation, discrepancy investigations, and corrective actions.\nProduce and disseminate the required operational reports.\nHealth, safety, and compliance\n\nEnsure compliance with health and safety rules, procedures, and work methods.\nIdentify potential risks, address hazardous situations, and carry out necessary escalations.\nParticipate in investigations of incidents and accidents, inspections, and the implementation of corrective actions.\nMaintain cleanliness, order, and 5S standards within the areas under their responsibility.\nCustomer service and collaboration\n\nEnsure that service commitments are met and proactively communicate any issues that may affect the client.\nCollaborate with teams including inventory, logistics, IT, HR, safety, procurement, maintenance, and other support functions.\nParticipate in operational meetings and monitor activities within their area of responsibility.\nHandle operational issues until they are resolved, and escalate as needed.\nContinuous improvement\n\nAnalyze recurring discrepancies and contribute to the development of sustainable solutions based on data.\nIdentify opportunities for improvement related to processes, productivity, quality, ergonomics, costs, and resource utilization.\nParticipate in Lean, 5S, standardization, and continuous improvement initiatives.\nContribute to the implementation of new clients, processes, technologies, or work methods, and support change management.\nWhat you will need to succeed:\n\nRequired qualifications \n\nExperience in operations management, logistics, or supply chain management, or equivalent experience.\nProven experience in supervising teams in a warehouse, distribution, transportation, or 3PL logistics environment.\nStrong understanding of processes including receiving, warehousing, order preparation, packaging, shipping, and inventory management.\nExperience with a WMS and/or ERP system.\nProficient in using computer tools and the Microsoft 365 suite.\nStrong understanding of key performance indicators (KPIs) and the ability to use data to guide decision-making.\nKnowledge of workplace health and safety principles and best practices for warehouses.\nProficiency in French for daily communication in the workplace.\nFunctional English tailored to the specific needs of clients, suppliers, and systems used.\nSoft skills\n\nMotivating leadership and courageous management.\nAbility to empower and lead a team.\nAbility to prioritize, organize, and manage time effectively.\nClient focus, results, quality, and continuous improvement.\nAbility to make decisions and solve problems.\nClear and professional communication.\nAbility to adapt to a dynamic environment where priorities change rapidly.\nRigor and autonomy.\nJudgment\nCollaboration\nAbility to handle pressure\nWhy Recruit Action? \n\nRecruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. 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