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Buscamos talento comprometido con la innovación y la mejora continua para integrarse a nuestro equipo corporativo.\n\nObjetivo del puesto\n\nGestionar y dar seguimiento a las integraciones entre los sistemas de Recurso Confiable, las líneas de transporte y sus proveedores de servicios GPS (AVL), asegurando la correcta comunicación entre plataformas y brindando soporte técnico durante los procesos de integración.\n\nPrincipales actividades\n\n* Gestionar las integraciones con proveedores de servicios GPS (AVL) y dar seguimiento a los requerimientos técnicos.\n* Coordinar pruebas de consumo, validación y funcionamiento de las integraciones.\n* Brindar soporte técnico y seguimiento a incidencias relacionadas con la conectividad y el intercambio de información entre sistemas.\n* Coordinar reuniones con proveedores y áreas internas para asegurar el cumplimiento de los objetivos.\n* Dar seguimiento a indicadores de desempeño, tiempos de respuesta y niveles de servicio.\n* Documentar procesos, incidencias y resultados de las integraciones.\n* Colaborar en la implementación de nuevas tecnologías y mejoras en los sistemas.\n\nConocimientos técnicos\n\n* Conocimientos en SQL y API´s\n* Manejo de herramientas de monitoreo y gestión de servicios, como Jira Service Management.\n* Conocimientos en herramientas de soporte y gestión de incidencias, como Freshdesk.\n* Inglés hablado y escrito al 100%.\n\nCompetencias\n\n* Comunicación efectiva y asertiva.\n* Trabajo en equipo.\n* Enfoque en resultados.\n* Adaptabilidad.\n* Inteligencia emocional.\n* Resolución de conflictos y negociación.\n\n¿Qué ofrecemos?\n\n* Prestaciones de ley.\n* Buen ambiente laboral.\n* Convenios con gimnasios y clubes.\n* Comedor subsidiado.\n* Horario de lunes a viernes.\n\nZona de trabajo: Corporativo de Recurso Confiable, Ciudad de México.\n\n¡Postúlate y forma parte de nuestro equipo!\n\nSi buscas desarrollarte profesionalmente en el área de tecnología e integración de sistemas, ¡esta oportunidad es para ti!\n Requerimientos Educación mínima: Educación superior - 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