{"id":2997327,"url":"https://alion.io/job/red-bull-it-application-specialist","title":"IT Application Specialist","company":{"id":3648,"name":"Red Bull","domain":"redbull.com","url":"https://alion.io/company/red-bull","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":247,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saitama, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":43000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":688},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-07-22T06:00:26Z","employer_posted_date":"2026-07-22","last_verified_at":"2026-10-25T07:54:50Z","board_verified":true,"closed_at":null,"days_open":95,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":94},"description":"PURPOSE OF THE JOB\nThe IT Application Specialist will focus on implementation, rollout, operations and support of business application landscape tailored to the Club's business needs. Acting as the local IT Business Partner, this role will collaborate with vendors, business stakeholders, and leaders to ensure adequate IT operations and solution delivery. The IT Application Specialist will also ensure all local applications and IT services align with global Red Bull IT standards while addressing local business requirements. (Native level in) Japanese and (Fluent level in) English is essential, as the role involves strong communication with local and international teams. This hands-on position requires strong IT knowledge, a proactive mindset, and the ability to drive IT initiatives in a dynamic sports environment.\n KEY RESPONSIBILITIES\nApplication Management:\nOversee the implementation, operation, and maintenance of local and global applications.\nImplement and maintain local IT processes like IT Demand Management, Application Portfolio Management.\nCollaborate with vendors and global IT teams on application rollouts and upgrades.\nSupport the digitalization of the club proactively through IT innovations.\nEnsure local applications meet business requirements and adhere to global Red Bull IT standards.\nOversee overall IT application management, service operations, and support for local soccer facilities (operations, service and end-user support, service management).\nBusiness Relationship Management:\nAct as the primary IT point of contract for local business stakeholders and leaders.\nCommunicate technical solutions clearly to non-technical audiences.\nGather business requirements and translate them into actionable IT solutions.\nCommunicate effectively with stakeholders to ensure a clear understanding and collaboration.\nProvide regular reports on IT activities to local and HQ management.\nProject Management:\nLead and support projects according to Red Bull’s IT Project Management methodology.\nEnable new digital initiatives, collaborate with global IT teams.\nCoordinate project tasks, resources, and timelines, ensuring deliverables meet business expectations.\nDiscuss technical requirements and business demands with global IT.\nVendor Management:\nBuild and maintain strong relationships with key IT vendors.\nOversee vendor contracts and ensure services align with business needs.\nServe as the escalation point for vendor-related issues.\nSupport the IT Manager in managing, aligning, and monitoring the application budget, including handling invoices to ensure efficient operations.\nIT Security and Compliance:\nEnsure all software applications comply with relevant laws, regulations, contractual obligations, security and compliance standards.\nIdentify and mitigate risks related to application operations and data management to prevent any unpleasant incidents or service issues.\nIT Support Process:\nEnsure a gameday-ready IT setup locally (network, server, applications)\nCoordinate with operational partners and event IT support staff\nManage and resolve application and infrastructure issues and manage incidents\nMonitor employee user support, KPI dashboards, and track the ticket queue using the central Service Desk platform\n Key Skills:\nUniversity degree in Computer Science, Technology, or a related field in any IT subject.\nProven min. 3 years of hands-on IT experience, focusing on software application implementation and operations in Global IT organization.\nProven ability to collaborate with vendors and business stakeholders to deliver IT Solutions.\nStrong understanding of software lifecycle management, including implementation, support, and upgrades.\nNative in Japanese and Fluency in English (written and verbal) is mandatory.\nExcellent interpersonal and communication skills, with the ability to work effectively with both technical and non-technical teams.\nAbility to develop and maintain local IT processes in alignment with global standards.\nAn excellent operator with a hands-on approach and a positive attitude.\nExperience in budget management, IT sourcing, and vendor/license management.\nStrong communication and interpersonal skills, along with the ability to effectively advocate for IT and engage with business partners in a sporting environment.\nNice to have:\nKnowledge of and experience with software and hardware technologies utilized in team sports or event environments is not essential but beneficial.\nExperience in IT project management or coordinating IT initiatives.\nBasic knowledge of IT infrastructure (e.g., network setup, servers).\nFamiliarity with IT security and compliance requirements.\nExposure to IT operations in team sports or event environments.\nGeneral Skills/Knowledge:\nExcellent written and verbal communication skills and exceptional interpersonal abilities in both English and Japanese.\nCapability to present ideas in business-appropriate and user-friendly language, complemented by a strong service orientation.\nHighly self-motivated and proactive, with a positive and pragmatic attitude\nAbility to perform well under pressure, with a strong business and customer focus.\nAbility to organize, prioritize, and coordinate multiple tasks.\nProficient in problem-solving and with a flexible and pragmatic can-do attitude\nA passion for soccer and team sports\n TRAVEL (% of total time):\n10%","description_format":"text","description_chars":5359,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Japanese","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Soft Drinks","Motorsports"],"lifecycle":[{"event":"open","at":"2026-10-21T11:12:05Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long 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