{"id":4002237,"url":"https://alion.io/job/red-development-concierge-security-lead-long-beach","title":"Concierge, Security Lead- Long Beach","company":{"id":2786144,"name":"RED Development","domain":"reddevelopment.com","url":"https://alion.io/company/red-development","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Long Beach, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":27,"max":35,"currency":"USD","period":"hour","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-09T22:26:52Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T04:14:32Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Description\nWork Location: 1WTC, Long Beach, California\nReports To: Rich DeGraw, Assistant Vice President, Security & Operations\nClassification: Hourly, nonexempt under federal and California law; eligible for applicable overtime and double-time pay.\nCompensation Range: $27-$35 per hour\nSchedule: Full time, Monday-Friday, 7:00 a.m.-4:00 p.m.\nSummary\nRED Development seeks a lobby-based Concierge to welcome tenants, guests, and visitors, respond to service requests, and maintain a professional, welcoming environment. The Concierge coordinates services with Property Management and the security provider and supports critical-incident communications among management, tenants, guests, security personnel, and first responders, following approved emergency procedures and assigned training.\nEssential Duties and Responsibilities\nConcierge Duties\nGreets all who enter and exit the building with a smile and genuine enthusiasm throughout the day\nProvide professional, courteous customer service to enhance the guest experience.\nAct as a liaison between our guests, tenants, and management through highly effective communication skills\nProvides information about 1WTC & area features, such as shopping, dining, nightlife, cultural & recreational destinations \nMaintains cleanliness and organization of the lobby area\nAnswers and appropriately fields incoming calls from tenants/visitors, vendors, and other parties\nReceive tenant and guest service requests, communicate with maintenance staff, and follow up with the requesting individual after resolution.\nAssists vendors and tenants with obtaining necessary authorized access to building areas\nAssists with general questions as needed\nWork collaboratively with RED/1WTC’s Marketing Team on property events.\nPerform other related duties assigned by management, consistent with training, qualifications, applicable legal requirements, and reasonable accommodations.\nSecurity Duties\nSupport timely communications among guests, tenants, management, and first responders in accordance with established emergency procedures.\nCoordinate communications with the security provider, management, and first responders within the employee’s assigned role and training.\nFollow the media policy and refer media inquiries to the designated Property Management or Marketing representative; do not provide unauthorized statements.\nCoordinate requests for security-provider assistance with management and the third-party security vendor; do not undertake duties beyond assigned authority, training, or required registration.\nMonitor CCTV, life-safety, and telephone systems at the lobby station during assigned work time; report concerns and escalate emergencies according to approved procedures. Management will provide relief coverage during duty-free meal and rest periods.\nRequirements\nQualifications\nQualified individuals must be able to perform the essential functions of this position, with or without reasonable accommodation. The qualifications below describe the job-related knowledge, skills, and abilities used in this role.\nRequired: High school diploma or equivalent, at least two years of concierge experience, and basic Excel, Word, and Outlook skills. Preferred: Security management experience and concierge or customer service experience in real estate industry.\nOverall Expectations\nCommunicate clearly in writing and verbally, including reports, correspondence, procedural manuals, presentations, and responses to stakeholders and the public.\nRespond calmly and professionally to challenging situations; use sound judgment, take initiative, and seek assistance or escalate when needed.\nRead and interpret business and technical materials, procedures, regulations, and written, mathematical, or diagram-based instructions.\nGather and analyze information, establish facts, and solve practical problems involving varied or abstract factors and limited standardization.\nApply basic math, including measurements, fractions, decimals, rates, ratios, and percentages.\nUse computers and software for word processing, data entry and analysis, presentations, and work-order systems.\nPrioritize multiple requests, stay organized and detail-oriented, and manage time and assignments independently and reliably.\nProvide professional, responsive customer service; collaborate effectively and uphold high ethical standards.\nSecurity Registration and Training\nWhere required, employees must hold valid California Bureau of Security and Investigative Services (BSIS) registration before performing regulated security duties and complete required initial and ongoing training.\nWork Environment and Accommodations\nThis office lobby role involves greeting visitors, telephone and in-person communication, computer and monitoring-system use, and service and emergency communications.\nRED Development LLC is an equal opportunity employer and prohibits discrimination, harassment, and retaliation as protected by applicable law.\nSalary Description\n$27-$35 per hour","description_format":"text","description_chars":4993,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Development","Commercial Real Estate"],"lifecycle":[{"event":"open","at":"2026-11-10T04:14:32Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["conf:2","win:early"],"computed_at":"2026-11-10T06:25:20Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":true},"html_url":"https://alion.io/job/red-development-concierge-security-lead-long-beach","json_url":"https://alion.io/job/red-development-concierge-security-lead-long-beach.json","meta":{"generated_at":"2026-11-10T06:25:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14946,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2786144},"rest":"https://alion.io/mcp/rest/get_company?id=2786144"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fred-development-concierge-security-lead-long-beach"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fred-development-concierge-security-lead-long-beach"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fred-development-concierge-security-lead-long-beach"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/red-development-concierge-security-lead-long-beach\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fred-development-concierge-security-lead-long-beach"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4002237}},{"tool":"search_jobs","arguments":{"company":"reddevelopment.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4002237},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}