{"id":3056300,"url":"https://alion.io/job/red-energy-senior-learning-development-consultant","title":"Senior Learning & Development Consultant","company":{"id":8120,"name":"Red Energy","domain":"redenergy.com.au","url":"https://alion.io/company/redenergy","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Richmond, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":66000,"max_usd":126000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":10},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T03:56:30Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-24T19:59:06Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About Us\nAt Red Energy, we are passionate about providing award-winning customer service to over 1.5 million of our customers across the country. Owned by the mighty Snowy Hydro, we are 100% Australian owned which our customers love us for. Our award winning team have won 16 consecutive Canstar Blue Awards for best overall customer satisfaction amongst Victorian electricity providers. Ready for a new career - come grow with us!\nThe Role\nAre you a dynamic learning facilitator and innovator who thrives in fast-changing environments? We are looking for a Senior Learning & Development Consultant with strong, impactful classroom and workshop facilitation skills to join our CRM Project team and help lead a major business transformation. This is a 12 month fixed-term contract, with the potential to extend.\nReporting to the Retail Learning and Development Manager, you will be the architect of learning for our new CRM and billing platform. You’ll partner with Change Managers and project Operation Leads to bridge the gap between technical functionality and real-world \"ways of working\". This isn’t just about traditional system training, it’s about driving cultural evolution, critical thinking, and real-world capability. You will be on the front lines engaging our workforce, building capability amidst evolving scope, and guiding our people through change.\nRole Responsibilities\nDesign & Deliver: Take raw content and vendor inputs, converting them into fit-for-purpose, persona-led learning experiences that build role-specific capability for our new platform. \nCreative & Futuristic Delivery: Move beyond the slide pack. Think outside the box to deliver creative, engaging, and valuable learning experiences that uplift critical thinking, change of mindset, and modern ways of working. \nBuild Resilience & Support Change: Lead change leadership capability initiatives to support our people and leaders through every stage of the transformation. \nNavigating Ambiguity & Process Building: Comfortably operate in an evolving project landscape where scope and timeframes shift. Train to knowledge content first, build learning models amidst ambiguity, and map sequences even before processes are fully defined. \nEvaluate & Pivot: Lead the evaluation of training success; you’ll use data and feedback to determine if we’re hitting the mark or if we need to pivot our approach.\nStakeholder Engagement & Challenge: Act as a resilient, credible advisor. Identify key stakeholders early, build buy-in, and feel comfortable challenging senior leaders and project partners on learning strategies \nAbout You\nYou are a people-centric professional who thrives in fast-paced environments. You bring:\nProven experience working within a project environment, ideally designing and delivering tech-platform training.\nStrong facilitation skills, tailoring your approach for different learning styles, cultural differences, and varying levels of engagement along the change curve. \nExperience as a credible advisor who can navigate relationships with internal leaders and external vendors with ease.\nExperience in a similar Senior L&D role with a focus on technology platforms preferably in the energy industry.\nA Cert IV or equivalent in Workplace Training & Assessment.\nExpertise in adult learning principles and instructional design.\nA \"whole-of-business\" mindset, you see the big picture and align learning to our core values of Agility, Courage, and Teamwork.\nAble to travel to our offshore contact centre to deliver training, leaning on your experience tailoring content for different audiences and cultures.\nThe Perks\nCompetitive employee rates for your Red Energy electricity & gas bills.\nOngoing support, development and career opportunities.\nDog-friendly office.\nEnjoy flexible working arrangements with 3 days in the office, 2 days remote.\nExceptional 30 weeks of paid parental leave for primary carers. Plus, the option to purchase 4 weeks of additional annual leave (up to 8 weeks off every year!)\nReady to shape the future of our retail experience?\nIf you're a collaborative consultant with a passion for driving technical capability, we want to hear from you.","description_format":"text","description_chars":4164,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Power Grid"],"lifecycle":[{"event":"open","at":"2026-10-22T03:56:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":32,"reasons":["conf:1","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/red-energy-senior-learning-development-consultant","json_url":"https://alion.io/job/red-energy-senior-learning-development-consultant.json","meta":{"generated_at":"2026-10-24T22:17:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32626,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8120},"rest":"https://alion.io/mcp/rest/get_company?id=8120"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fred-energy-senior-learning-development-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fred-energy-senior-learning-development-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fred-energy-senior-learning-development-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/red-energy-senior-learning-development-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fred-energy-senior-learning-development-consultant"}]}